Naima Akter
Kentucky Fried Chicken
Woodbridge,VA
5
Languages
6
years of professional experience
Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.
Skilled uses event management software to properly plan, track and manage events. Experienced in working with stakeholders at all levels, from clients to vendors and suppliers. Possesses strong organizational and administrative skills to coordinate multiple projects simultaneously.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Work History
Party Coordinator/ Bowling Associate
1 Year 3 Months- Coordinated event logistics, including scheduling and venue setup for diverse parties.
- Collaborated with vendors to secure catering, entertainment, and supplies for events.
- Assisted in developing promotional materials to enhance event visibility and attendance.
- Managed guest lists and RSVP tracking to ensure smooth check-in processes.
- Facilitated communication between clients and staff to align on event expectations and details.
- Organized team meetings to strategize on enhancing customer experience during events.
- Enhanced guest experiences by efficiently coordinating party logistics and maintaining a keen eye for detail.
- Elevated guest enjoyment levels with innovative entertainment offerings tailored specifically to each unique event theme or occasion.
- Achieved positive client feedback by consistently delivering high-quality customer service before, during, and after each event.
- Delegated tasks effectively among team members according to individual strengths, ensuring optimal productivity during the event planning process.
- Cultivated a positive work environment for team members by fostering open communication channels and encouraging collaborative problem-solving approaches.
- Maintained accurate records of all event details, including contracts, invoices, and client communications, to ensure smooth operations and facilitate future reference.
Shift Supervisor
3 Years 11 Months- Supervised team operations to maintain high-quality service standards.
- Coordinated staff schedules to optimize coverage during peak hours.
- Completed cash and credit card transactions accurately using POS software.
- Trained new employees on food safety and customer service protocols.
- Managed inventory levels to ensure product availability and reduce waste.
- Streamlined shift workflows to improve efficiency and enhance productivity.
- Resolved customer complaints by implementing effective solutions promptly.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Completed store opening and closing procedures and balanced tills.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Salesperson
3 Months- Engaged customers to drive sales and enhance product knowledge.
- Assisted in maintaining inventory levels and product displays.
- Collaborated with team members to achieve monthly sales targets.
- Provided exceptional customer service to ensure satisfaction and loyalty.
Cashier
2 Years- Processed customer transactions accurately using point-of-sale system.
- Assisted in maintaining clean and organized workstations.
- Provided excellent customer service, addressing inquiries and resolving issues efficiently.
- Handled cash register operations, ensuring balanced drawers at shift end.
- Adapted quickly to high-pressure situations during peak hours.
- Supported inventory management by restocking supplies as needed.
- Trained new staff on cash handling procedures and customer interaction techniques.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Medical Assistant Program - Nursing
High School Diploma
Skills
Decoration design
Client relationship building
Event planning expertise
Schedule management
Multitasking and organization
Adaptability and flexibility
Languages
Bengali
Full Professional
Hindi
Professional Working
Urdu
Professional Working
English
Professional Working
Punjabi
Native or Bilingual
Timeline
Party Coordinator/ Bowling Associate
Round1
05.2025 - CurrentRead More
Salesperson
Perfumes 4U
01.2025 - 04.2025Read More
Shift Supervisor
Kentucky Fried Chicken
09.2022 - CurrentRead More
Cashier
Pizza Bolis
08.2020 - 08.2022Read More
Stepful
Medical Assistant Program from Nursing
Read More
Woodbridge Senior High School
High School Diploma
Read More