Professional Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
COMMUNITY INVOLVEMENT

Naima Zahra Amison

Olive Garden
Miami
Naima Zahra Amison
3
Languages
2026
years of professional experience

Customer-focused hospitality and retail professional with experience in fine dining, high-volume restaurants, and premium retail environments. Recognized for strong communication, adaptability, and the ability to deliver exceptional service during high-profile events. Currently pursuing a Bachelor’s degree in Business Administration with a strong foundation in customer relations, operations, and teamwork.

Work History

Server / Event Staff

Country Club of Mobile
  • Delivered fine dining service in an upscale country club setting, maintaining high standards of professionalism and guest satisfaction.
  • Provided service for a wide range of high-profile events, including mayoral functions, political campaigns, weddings, charity events for cancer societies, and sporting events.
  • Adapted quickly to different event formats and guest expectations, ensuring smooth execution and attention to detail.
  • Collaborated closely with kitchen and event teams to ensure seamless service during large-scale and formal events.

Hostess / Server

6 Months
Olive Garden | 10.2024 - 04.2025
  • Delivered exceptional guest service by creating a welcoming environment and addressing customer needs promptly.
  • Managed seating arrangements to optimize table flow and reduce wait times.
  • Communicated effectively with kitchen and service staff to ensure efficient daily operations.
  • Resolved guest concerns professionally, maintaining high levels of customer satisfaction.

Retail Associate

8 Months
Ulta Beauty | 08.2024 - 04.2025
  • Provided personalized customer service in a fast-paced retail environment, assisting clients with product selection and recommendations.
  • Maintained visual merchandising standards and ensured product displays were organized and appealing.
  • Supported sales goals through product knowledge, upselling, and positive customer engagement.
  • Handled transactions accurately while delivering a positive in-store experience.

Education

Bachelor of Business Administration - Hospitality

University of South Alabama | 12.2026

Expected 2026

High School Diploma

Nibras International School | Dubai | 01.2022
Graduated 2022

Skills

Fine dining and upscale hospitality service
Retail sales and customer engagement
Excellent communication and interpersonal skills
Problem-solving and conflict resolution
Adaptable
quick-thinking
and efficient under pressure
Culturally aware and well-traveled
Strong work ethic

LANGUAGES

English (Fluent)
French (Fluent)
Somali (Fluent)

Timeline

Hostess / Server

Olive Garden
10.2024 - 04.2025Read More

Retail Associate

Ulta Beauty
08.2024 - 04.2025Read More

Nibras International School

High School Diploma
Read More

Server / Event Staff

Country Club of Mobile
Read More

University of South Alabama

Bachelor of Business Administration from Hospitality
Read More

COMMUNITY INVOLVEMENT

Volunteered at a local homeless shelter, contributing to community outreach initiatives., Assisted with animal care and support activities at a dog shelter.
Naima Zahra Amison