Na’Imah Martin
Miami,FL
Summary
Certified Professional in Human Resources (SHRM-CP) offering an extensive HR and Benefits career distinguished by commended performance and proven results. Extensive background in HR and employee benefits in both private and public sectors. Experienced in international programs, self and fully-insured health plans, voluntary benefits, FMLA, worker’s compensation, wellness program development and program implementation. Additional experience includes employee and labor relations, union contract negotiations, vendor management and budget management.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Deputy HR Director (Assistant HR Director 2023)
City Of Miramar
02.2023 - Current
- Served as the lead negotiator for management during union negotiations for all three (3) union contracts including the General Association of Miramar Employees (GAME), IAFF and FOP
- Worked successfully and collaboratively with all three bargaining units to close negotiations timely
- Provides oversight for the HR operations division and works with the Director of Human Resources to identify the City’s needs and build HR strategies to support those needs which include recruitment, onboarding, offboarding and the full lifecycle of an employee
- Partners with City administration, department directors, and managers to provide consultation and coaching on matters related to classification and compensation, recruitment, benefits, compliance, training, employee and labor relations
- Prepares and presents agenda items for Commission meetings
- Develops and manages annual department budget
- Proactively manages and resolves complex and sensitive human resource issues
Human Resources Manager -Benefits
City Of Miramar
12.2017 - 01.2023
- Served as project manager and key member of the project team in approval and implementation of the City’s Employee Onsite Health and Wellness Center which opened in October 2020
- Led relaunch of the City’s Wellness Program, Live Vibrantly, through various mediums and implementation of the Vitality Wellness Platform – increasing participation to upwards of 30%
- Led project to transition staff from utilizing an external Benefits Administration system, to utilizing the Benefits module included within the Munis Platform
- Transitioned the City’s medical plan from fully-insured to self-funded which resulted in short and long term savings for the City beginning in January 2021 through current. This change resulted in medical costs decreasing from double-digit increases in excess of 8-14% to being flat
- Administration of all group benefits offered to employees, retirees and their dependents
- Administered contracts for various medical plans, dental plans and vision plan; group term life and Optional Life Programs; Voluntary Programs, Benefits Consultant Services, Group Disability Plan, 457 programs and pension benefits
- Designed and implemented a new wellness strategy by managing and planning wellness events, goals and programs while participating in assessing the effectiveness of the wellness program
- Installed approved new plans and changes by preparing announcement material, booklets, and other media for communicating new plans to employees
- Conducted employee meetings and arranged for enrollment of employees in optional plans
- Revised and reissued all communications material on benefits as needed
- Advised and counseled management and employees on existing and future benefits
- Prepared and executed, with legal consultation, benefit documentation such as original and amended plan texts, benefit agreements and insurance policies
- Instructed insurance carriers, trustees, and other administrative agencies outside the City to affect changes in benefit program
- Ensured prompt and accurate compliance with all benefit laws included ACA
Implementation Consultant, TotalSource Division-PEO
ADP
03.2016 - 10.2017
- Company Overview: Leader in human capital management services
- Consulted with clients to deliver a comprehensive ADP solution based on client’s business needs and concerns
- Managed client’s implementation, acting as lead project manager, ensuring successful onboarding of client’s organization and employees
- Educated clients and worksite employees on products and services available to them, as well as introduction of potential products and/or services
- Acted as liaison between multiple departments such as payroll, benefits and HR to troubleshoot concerns and to ensure smooth implementation and transition to the service team
- Maintained clear documentation of project progress, ensuring transparency among all stakeholders throughout the implementation process.
- Collaborated with cross-functional teams to ensure seamless integration and adoption of new systems for clients.
Benefits Manager, TotalSource Division-PEO
ADP
01.2014 - 01.2016
- Company Overview: Leader in human capital management services
- Administration of company-wide benefits offered to worksite employees, and their dependents
- Administered contracts for a fully-insured portfolio of regional medical plans representing over 30,000 worksite employees, as well as the Voluntary Benefits portfolio
- Successfully planned and implemented a wellness strategy presented to market in September 2014
- Strategy planning inclusive of negotiation of services with contracted vendor, communications, training, and assistance in technology programming
- Managed implementation of major carrier within a large market with potential enrollment of over 25,000 lives
- Management of implementation of new carriers which included contract negotiation coordination with legal teams, project schedule creation and management, coordination with I.T to ensure smooth and accurate data flow process, training and communication
- Planned and managed the work of benefits specialists (2) to ensure the efficient delivery of communication and plan management
- Oversaw the activities of the benefit broker and assured the quality of deliverables
Benefits Manager
DUTY FREE AMERICAS, INC
01.2013 - 12.2013
- Company Overview: Leading travel retailer
- Administration of company-wide benefits offered to employees, and their dependents
- Administered contracts for a self-funded Point of Service (POS) medical plan, dental and vision plan; group term life and Optional Life Programs; FMLA and other leave programs, Workers Compensation, General Liability and Group Disability Plans (short-term and long-term) and 401K
- Assisted in negotiating contract provisions, developed insurance plan changes, analyzed benefits data, managed complex technical projects
- Planned, managed and directed the work of the professional and clerical employees (2) to ensure the efficient delivery of employee benefits to the workforce
- Oversaw the activities of the benefit broker and assured the quality of deliverables
- Provided training to staff and management personnel on topics such as FMLA, Workers Compensation, Safety, and the Affordable Care Act
Benefits Manager
Atkins
11.2006 - 01.2013
- Company Overview: One of the world’s leading engineering and design consultants
- Successfully implemented a High Deductible Health Plan (HDHP) with HSA for employee population of over 3,000
- Created and implemented Going Healthy Wellness Program for North American companies
- Assisted in saving company $2 million through plan negotiations, plan changes, and benefit plan consolidations
- Planned and implemented successful roll-out of Oracle Advanced Benefits and Oracle Employee Self Service for Benefits (Phase I) in conjunction with the Oracle technology team
- Administered all employee benefits programs for the North American companies, including major medical and dental, vision, basic life, disability and all voluntary plan options, nationally and abroad
- Planned and coordinated annual open enrollment
- Implemented approved new plans and changes by preparing announcement materials, booklets and other media for communicating new plans to employees
- Conducted employee meetings and arranged for annual enrollment process
- Conducted employee benefits seminars for local personnel
- Revised and reissued all communications material on benefits
- Advised and counseled upper level management and employees on existing benefits
- Trained HR coordinators on plan benefit changes and new benefit initiatives annually and throughout the year
- Developed specifications for new plans and contracts and modified existing plans and contracts to obtain uniform benefits package for all company locations
- Prepared, executed and modified, with legal consultation, benefits documentation such as original and amended plan texts, contracts, benefits agreements and insurance policies
- Instructed insurance carriers and other administrative agencies outside the company to effect changes in benefits program
- Developed census data and solicited insurance companies for quotes in conjunction with the company's benefits consultants
- Evaluated quotes and made recommendations to management
- Developed company cost information for new plans and made recommendations to management concerning cost sharing between employer and employee
- Assured company compliance with provisions of ERISA, COBRA, HIPAA, Sarbanes-Oxley, and IRC
- Supervised preparation of reports and applications required by law to be filed with federal and state agencies, such as Department of Labor, insurance commission and other regulatory agencies
- Reviewed and analyzed changes to state and federal laws pertaining to benefits and reported necessary or suggested changes to management
- Maintained and oversaw the administration of benefits staff, benefits information and enrollment in Oracle HRMS
- Handled benefit inquiries and complaints to ensure quick, equitable, and courteous resolution
- Evaluated and compared existing company benefits with those of other employers by analyzing other plans, surveys and other sources of information
- Planned, developed, and participated in area and industry surveys
- Analyzed results of surveys and developed specific recommendations for review by management
- Acted as Privacy Liaison for HIPAA issues
HR Investigator
Publix
04.2006 - 11.2006
- Company Overview: Largest employee-owned supermarket chain in the U.S
- Investigated claims made through the internal grievance procedure through interviews of hourly associates and store managers
- Investigated charges posed by the EEOC, and reported findings to both internal and external legal counsel
- Analyzed facts collected and recommended action if necessary based on EEO laws, Title 7, store policies and consistent patterns of enforcement
- Prepared tactfully written reports of findings for each investigation
- Provided support and conferred with Publix’s in-house counsel as well as outside counsel for individual litigation cases
Education
Master’s of Science (M.S - Human Resources Management
Florida International University
Miami, FLBachelor of Business Administration (B.B.A - Management, Designations
Florida International University
Miami, FLSkills
- HR policy creation and implementation
- Onboarding and offboarding
- Compensation and benefits
- Recruitment strategies
- Employee and labor relations
- Human resources operations
- Training development
- Benefits strategy development
- Vendor relationship management
- Benefits administration
- Open enrollment coordination
Certification
SHRM-CP (Society of Human Resource Management Certified Professional), 2015
PHR (Professional in Human Resources-HRCI), 2010
Life Including Variable Annuity and Health License (2-15) #W350308
Timeline
Deputy HR Director (Assistant HR Director 2023)
City Of Miramar
02.2023 - Current
Human Resources Manager -Benefits
City Of Miramar
12.2017 - 01.2023
Implementation Consultant, TotalSource Division-PEO
ADP
03.2016 - 10.2017
Benefits Manager, TotalSource Division-PEO
ADP
01.2014 - 01.2016
Benefits Manager
DUTY FREE AMERICAS, INC
01.2013 - 12.2013
Benefits Manager
Atkins
11.2006 - 01.2013
HR Investigator
Publix
04.2006 - 11.2006
Master’s of Science (M.S - Human Resources Management
Florida International University
Bachelor of Business Administration (B.B.A - Management, Designations
Florida International University
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