Naimah Strong
Powder Springs,GA
Summary
Dynamic Accounts Receivable Specialist with a proven track record at Cpgroup, excelling in accounts reconciliation and customer service. Enhanced financial accuracy through meticulous reporting and resolved billing disputes effectively. Recognized for strong client relations and attention to detail, driving improvements in receivables management and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Accounts Receivable Specialist
Cpgroup
Atlanta, GA
09.2020 - 06.2022
- Enhanced customer satisfaction through prompt and courteous handling of all inquiries and complaints.
- Reconciled customer accounts and resolved discrepancies.
- Reduced financial discrepancies by verifying accounting statements.
- Provided detailed reports and analyses to management regarding receivables status.
- Prepared aging reports to identify past due accounts.
- Received and recorded cash, checks and transfers.
- Reconciled computer reports with manually maintained ledgers.
- Prepared monthly statements for customers.
Accounts Receivable Clerk
Lankster Construction
Atlanta , GA
05.2016 - 08.2019
- Responsible for entering customer payments into the accounting software system.
- Reconciled customer accounts and resolved discrepancies.
- Worked closely with internal teams to resolve customer billing and payment issues.
- Generated monthly statements for accounts receivable operations.
- Sent copies of invoices and statements to customers to facilitate payment of outstanding invoices.
Retirement Specialist
Salvation Army Headquarters
Atlanta, GA
11.2009 - 09.2014
- Conducted detailed research into employee pensions.
- Processed and prepared various documents, such as pensions, agendas, minutes, and other documents.
- Maintained a database of address updates, terminations, and/or transferred employees.
- Maintained the accuracy of pension accounts.
- Conducted research to locate former employees.
- Reviewed clients' accounts and plans regularly to determine need for plan reassessment.
- Prepared documents for financial transactions for Prudential.
- Assisted in enrolling new participants in the Pension Plan.
- Maintained and established relations with employees, beneficiaries, financial advisors, alternate payees, attorneys, and HR department staff of all nine divisions.
Education
Some College (No Degree) - Business Administration And Management
Argosy University, Atlanta GA
Skills
- Word
- Accounts reconciliation
- Data entry
- Customer service
- Report generation
- Database management
- Attention to detail
- Problem solving
- Team collaboration
- Strong client relations skills
- Billing dispute resolution
Affiliations
- Career Woman of the year Award
- Public Notary
Timeline
Accounts Receivable Specialist
Cpgroup
09.2020 - 06.2022
Accounts Receivable Clerk
Lankster Construction
05.2016 - 08.2019
Retirement Specialist
Salvation Army Headquarters
11.2009 - 09.2014
Some College (No Degree) - Business Administration And Management
Argosy University, Atlanta GA
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