Summary
Overview
Work History
Education
Skills
QUALIFICATIONS
Timeline
Generic

Alice Johnson

Round Rock

Summary

Dedicated professional seeking a position within a reputable organization that promotes stability and growth.

Overview

2025
2025
years of professional experience

Work History

Accounts Receivable Specialist

Dell Financial Services
01.2020 - 01.2025
  • Provides pre-sales and/or post-sales operational support.
  • Actively works with Customers and Sales Team to answer inquiries relating to financial contracts and recovery of executed documents.
  • Ensure executed financial contracts are booked into a system of record, funded and wired in a timely manner.
  • Maintain accurate administrative records relevant to the transaction, including critical customer and partner information.
  • Coordinates with cross functional internal teams regarding customer needs and concerns. Communicate updates, processes, requirements and expectations to customers and Sales team as needed
  • Completes reporting as requested by Management
  • Execute daily metrics
  • Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
  • Monitored accounts to verify compliance with payment terms and schedules.
  • Contributed to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.

Accounts Receivable Sr. Associate-End of Lease

Dell Financial Services
2005 - 2020
  • Create buyouts, returns and extensions for customers.
  • Act as a liaison with other departments to ensure positive and timely results with Sales, AMS and Logistics.
  • Maintain accurate files with all information pertinent to the End of Lease transactions.
  • Ensure all paperwork for the transaction is complete and has received appropriate approvals from all parties.
  • Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
  • Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.

Operations Specialist - DHS

Dell Financial Services Inc.
01.1999 - 2005
  • Verify and process customer contracts to release orders.
  • Act as liaison between customers and sales, order processing, and financial services to resolve status, production, delivery, and billing inquiries. Process customer contacts.
  • Escalate issues more complex in nature.
  • Works independently with no instruction on routine work processes and general instructions on new assignments.

Legal Secretary II

Travis County Attorney Office- Environmental Division
01.1996 - 01.1999
  • Organizes, maintains, and retrieves legal case files. Locates, inventories, labels, files and/or scans incoming documents and evidence. Drafts, prepares, processes legal documents and correspondence. Files legal documents with the appropriate offices.
  • Responds to inquiries, makes appropriate referrals and takes messages by telephone or from visitors. Transcribes tapes and performs filing, copying and other general secretarial duties. Enter updates and retrieves information using multiple systems and databases. Schedules appointments and maintains calendars and reminder systems.
  • Acts as liaison between attorneys, courts, witnesses, victims, other agencies departments and the general public. Responds to inquiries from defense attorneys, victims, witnesses, other agencies and the general public regarding the status of cases, child support payments, or the status of contract and opinion preparations. Works closely with other government agencies and law enforcement agencies to facilitate the apprehension of defendants, docketing and prosecution of cases. Provides continuous updates to referring agencies, attorneys and the public concerning case status and disposition. Coordinates witness and attorney travel and lodging arrangements. Orchestrates travel to and from court for time-sensitive trial and grand jury appearances. Contacts criminal justice agencies and other sources to obtain information needed for prosecution of cases.

Education

High School Diploma -

Gonzales High School
Gonzales, TX
05-1994

Skills

  • Experienced in Microsoft Office applications
  • Microsoft Teams
  • Microsoft Email
  • SharePoint
  • Odessa Database
  • SalesForce
  • Word
  • Excel

QUALIFICATIONS

  • Dedicated work ethic, self-motivated and detail oriented
  • Excellent attitude
  • Strong Technical knowledge with strong desire for continued learning

Timeline

Accounts Receivable Specialist

Dell Financial Services
01.2020 - 01.2025

Operations Specialist - DHS

Dell Financial Services Inc.
01.1999 - 2005

Legal Secretary II

Travis County Attorney Office- Environmental Division
01.1996 - 01.1999

Accounts Receivable Sr. Associate-End of Lease

Dell Financial Services
2005 - 2020

High School Diploma -

Gonzales High School

Similar Profiles

CREATE PROFILE