Phet Davenport

• Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.

Reduced outstanding accounts receivable aging below 5% diligently following up on overdue payments.

• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Prepared and mailed invoices to customers, processed payments, and documented account updates into NetSuite
• Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
• Monitored accounts to verify compliance with payment terms and schedules.
• Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
• Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
• Collaborated with sales teams to address billing discrepancies and resolve client disputes promptly.

• Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
• Ensured timely payments from clients through effective communication and proactive followups.
• Posted customer payments by recording cash, checks, and credit card transactions.
• Verified discrepancies and resolved clients' billing issues
• Prepared bills receivable, invoices, and bank deposits.
• Reconciled daily AR ledger and verified proper posting.
• Negotiated payment terms with clients to facilitate mutually beneficial agreements while maintaining company profitability goals.
• Updated aging reports based on daily audits.

• Correctly coded and billed medical claims for various hospital and nursing facilities.
• Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
• Worked closely with physicians to accurately assign ICD-10 diagnostic codes for optimal reimbursement rates from insurance companies.
• Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
• Collaborated with healthcare providers to ensure accurate documentation, leading to timely reimbursements for services rendered.
• Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.

• Verified insurance of patients to determine eligibility.
• Communicated with insurance providers to resolve denied claims and resubmitted.
• Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
• Filed and updated patient information and medical records.
• Ensured timely payments from insurance providers through submission of accurate and complete claims.
• Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
• Delivered timely and accurate charge submissions.
• Assisted patients in understanding insurance benefits, leading to a positive experience during their visit.