Naimot Asimiyu
Richmond,TX
Summary
Revenue Cycle Specialist with six years of experience enhancing billing, collections, and payment posting for healthcare claims. Expert in utilizing systems like Epic and Cerner to streamline processes and ensure regulatory compliance. Proven track record in optimizing workflows and fostering a collaborative environment, significantly improving customer satisfaction and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Claim Specialist
PFS Group
08.2021 - 07.2025
- Addressed service, billing, and equipment inquiries, resolving issues efficiently.
- Processed patient authorizations, determining medical service eligibility accurately.
- Managed insurance across states and mentored agents, ensuring compliance.
- Updated patient information and coordinated with insurance companies, Medicare, and Medicaid.
- Streamlined claims process, reducing processing time and enhancing accuracy. Implemented data-driven strategies to optimize workflow and improve customer satisfaction.
- Analyzed complex insurance claims across states, ensuring accurate eligibility determinations and compliance with diverse regulations.
- Implemented data-driven strategies to optimize claims specialist workflow, leading to measurable improvements in customer satisfaction.
- Meticulously updated patient information and coordinated with various insurance entities, ensuring seamless communication and claim resolution.
- Resolved service, billing, and equipment inquiries efficiently while accurately determining medical service eligibility for patient authorization.
Customer service representative
Walgreens pharmacy
02.2019 - 06.2021
- Assisted customers with product inquiries and transactions, ensuring high satisfaction levels.
- Handled medication-related questions, contributing to improved customer trust and loyalty.
- Documented and resolved customer issues, enhancing overall service efficiency. Collaborated with healthcare professionals to address patient needs, fostering a supportive environment. Streamlined medication dispensing process, improving team efficiency and reducing patient wait times.
- Implemented a customer feedback system, leading to measurable improvements in service quality and patient satisfaction.
- Maintained meticulous customer interactions and prescription records, ensuring regulatory compliance and patient safety.
- Developed a streamlined process for handling medication-related inquiries, boosting customer trust and loyalty while reducing consultation time.
Providence Total Care
01.2017 - 01.2019
- Provided empathetic support to patients, enhancing their overall care experience.
- Assisted with daily activities and exercises, improving patient mobility and well-being.
- Monitored nutritional intake, contributing to better health outcomes.
- Maintained a safe, clean environment, ensuring patient comfort and safety.
- Monitored vital signs, administered medications, and maintained detailed care records.
- Implemented physical therapy exercises and engaged clients in mental and physical activities.
- Accompanied clients to medical appointments and provided transportation when necessary.
- Responded promptly to emergencies and followed established safety protocols.
- Provided emotional support to patients and their families.
- Assisted with mobilization and exercise routines.
Education
Command Day Secondary School
Skills
- Billing
- Collections
- Appeals
- Payment Posting
- Claim Resolution
- Documentation Review
- Payer Follow-up
- Report Preparation
- Trend Analysis
- Problem-solving
- Communication
- EMR/EPIC
- Revenue Management
- Medical Terminology
- Cerner
- Compliance
- Healthcare Analytics
- Insurance Verification
Certification
- Certified Nursing Assistant at Texas State
- CPR and BLS Certificate
Timeline
Claim Specialist
PFS Group
08.2021 - 07.2025
Customer service representative
Walgreens pharmacy
02.2019 - 06.2021
Providence Total Care
01.2017 - 01.2019
Command Day Secondary School
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