Summary
Overview
Work History
Education
Skills
Timeline
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Naina Alves Varela

Woonsocket

Summary

Restaurant hostess with proven skills in customer service and problem-solving. Known for creating a welcoming atmosphere while managing high-pressure situations effectively. Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times

Overview

1
1
year of professional experience

Work History

Hostess

Olive Garden
Dorchester, MA
07.2024 - 08.2025
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system to optimize table turnover and guest flow.
  • Coordinated with serving staff to communicate guest needs effectively.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Maintained cleanliness and organization of front-of-house areas consistently.

Education

Bachelor of Arts - Undecided

University of Massachusetts, Dartmouth
North Dartmouth, MA
05.2029

High School Diploma -

Swampscott High School
Swampscott, MA
05.2025

Skills

  • Friendly attitude
  • Problem-solving
  • Attention to detail
  • Adaptable
  • Responsible
  • Strong multitasking
  • Verbal and written communication
  • Telephone etiquette

Timeline

Hostess

Olive Garden
07.2024 - 08.2025

Bachelor of Arts - Undecided

University of Massachusetts, Dartmouth

High School Diploma -

Swampscott High School