Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

CARLY AUSTIN

Coeur d'Alene,ID

Summary

Experienced customer service professional with a solid background in clerical work and a strong commitment to continuous learning. Recognized for punctuality, reliability, and a positive attitude, effectively resolving issues while contributing to team success. Eager to leverage problem-solving skills and adaptability in a dynamic work environment.

Overview

11
11
years of professional experience

Work History

Restaurant Hostess

Coeur D’Alene Resort
Coeur D'Alene, ID
09.2024 - Current
  • Answered telephone to provide dining information and take reservations.
  • Managed reservations, waitlists, and special requests for large parties.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

OFFICE CLERK

Jada Systems
Pasadena
02.2024 - 09.2024
  • Managed ballot counting and signature verification for San Bernardino County

TEACHER AID

El Paseo Staffing
Palm Desert, CA
02.2023 - 12.2023
  • Supported children with special needs in Riverside school districts, assisting in classroom and recreational activities

CHICK FIL A FRONT OF THE HOUSE TEAM MEMBER

Chick fil A
Redlands, CA
10.2021 - 09.2022
  • Customer service, cash handling, order management, and store sanitization

TEACHER AID

The Learning Experience
Redlands
05.2021 - 10.2021
  • Cared for infants and toddlers, overseeing feeding, playtime, and naptime

BARISTA

DCH Roasters
Redlands
03.2019 - 03.2020
  • Prepared orders, managed cash, and maintained inventory and store cleanliness

TEAM MEMBER

Mill Creek
Redlands
04.2017 - 01.2018
  • Served customers and handled cash transactions

LINE SERVER AND BAKER

Bon Appetite
Redlands
08.2014 - 04.2017
  • Served in the food services department at the University of Redlands

Education

HIGH SCHOOL DIPLOMA -

Los Osos High School
Rancho Cucamonga
06.2010

COMPLETED COURSEWORK TOWARDS ASSOCIATES -

Crafton Hills College

Skills

  • Customer Service
  • Sales
  • Cash Handling
  • Microsoft Office Suite
  • Clerical Experience
  • Strong Organizational Skills
  • Strong Communication Skills
  • Detail-Oriented
  • Strong Multitasking
  • Teamwork
  • Friendly Attitude
  • 30 WPM
  • Problem-solving

References

  • Patrick (208) 277-5938
  • Nita Robson (208) 277-5689
  • Lauren (760) 534-2270
  • Jennifer Biggs +1 (509) 743-8283
  • Chelsea Beckley, 1(253) 326-7247, chelsea-b-happy@hotmail.com

Timeline

Restaurant Hostess

Coeur D’Alene Resort
09.2024 - Current

OFFICE CLERK

Jada Systems
02.2024 - 09.2024

TEACHER AID

El Paseo Staffing
02.2023 - 12.2023

CHICK FIL A FRONT OF THE HOUSE TEAM MEMBER

Chick fil A
10.2021 - 09.2022

TEACHER AID

The Learning Experience
05.2021 - 10.2021

BARISTA

DCH Roasters
03.2019 - 03.2020

TEAM MEMBER

Mill Creek
04.2017 - 01.2018

LINE SERVER AND BAKER

Bon Appetite
08.2014 - 04.2017

HIGH SCHOOL DIPLOMA -

Los Osos High School

COMPLETED COURSEWORK TOWARDS ASSOCIATES -

Crafton Hills College
CARLY AUSTIN