Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naiomi Jackson

Detroit,MI

Summary

Compassionate caregiver with extensive experience at Better Care Homes LLC, skilled in vital signs monitoring and emotional support. Proven ability to educate families and enhance client well-being through effective communication and problem-solving. Recognized for maintaining high standards of care while fostering a collaborative environment. CPR certified and dedicated to improving patient outcomes.

Overview

4
4
years of professional experience

Work History

Direct Care Giver

Better Care Homes Llc
08.2024 - Current
  • Performed light housekeeping duties on a routine basis to maintain a sanitary living space for the client.
  • Coordinated meal planning for specialized diets while adhering to nutritional guidelines set forth by healthcare providers.
  • Maintained confidentiality of client information in accordance with HIPAA guidelines, ensuring privacy rights were respected at all times.
  • Educated family members about their loved ones'' conditions, empowering them to provide effective support at home.
  • Monitoring Health observing and documenting any changes in the individual's physical or emotional condition and reporting them to the appropriate supervisor or healthcare professional.

Bakery Associate

Krogers
04.2024 - 09.2024
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Followed strict guidelines for storage, handling, and preparation of baked goods to ensure food safety compliance.
  • Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
  • Provided support to other departments within the store as needed, fostering a collaborative work environment.
  • Bakery associates typically handle tasks like preparing dough, baking goods, decorating items, assisting customers, maintaining cleanliness, and managing inventory.

Package Handler

FedEx
06.2024 - 08.2024
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • physical loading, unloading, and sorting of packages within a warehouse or distribution center. ensure packages are correctly labeled, sorted, and routed for efficient delivery.

General Merchandiser Stocking

Walmart
10.2023 - 04.2024
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
  • Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.

Customer Service Representative

Dollar General Market
06.2023 - 11.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Crew Member

Dunkin' Donuts Franchising
04.2021 - 08.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Truman High School
11211 Beech Daly Rd Taylor, MI 48180 United State
06.2024

Skills

  • Housekeeping tasks
  • Vital signs monitoring
  • Dementia care
  • Compassionate care
  • Toileting support
  • Personal hygiene assistance
  • Emotional support
  • Meal preparation
  • Feeding assistance
  • CPR certified
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Daily living support
  • Compassionate caregiving
  • Patient care
  • Direct patient care
  • Team collaboration
  • Health and safety requirements
  • Clear communication
  • Critical thinking
  • Reliability
  • Multitasking Abilities
  • Problem-solving abilities
  • Attention to detail
  • Fast learner
  • Teamwork and collaboration
  • Support plan management
  • Therapeutic instruction
  • Healthcare
  • Client support
  • Appointment scheduling
  • Housekeeping tasks
  • Relationship building
  • Babysitting
  • Team management
  • Leadership
  • Cash register
  • Baking
  • Computer skills

Timeline

Direct Care Giver

Better Care Homes Llc
08.2024 - Current

Package Handler

FedEx
06.2024 - 08.2024

Bakery Associate

Krogers
04.2024 - 09.2024

General Merchandiser Stocking

Walmart
10.2023 - 04.2024

Customer Service Representative

Dollar General Market
06.2023 - 11.2023

Crew Member

Dunkin' Donuts Franchising
04.2021 - 08.2021

Truman High School

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