Naisha M. Williams Rivera
Jacksonville
Summary
Experienced Warehouse Operations and Customer Service Specialist with over 10 years in logistics and inventory management. Skilled in data entry, quality control, and forklift operation. Proficient in MS Word and customer service, ensuring efficient shipping and receiving processes.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
Allied Universal Security
10.2025 - Current
- Monitored surroundings for unusual behavior or unauthorized individuals to enhance security
- Validate proper Identification for access control and proper authorization and maintaining visitors logs
- Secure all truck and vehicles in and out of facility add and remove seals
- Operated inbound and outbound scale house for vehicle processing
- Man posts incoming and outgoing vehicles and persons on property
- Inspected facility for hazards, identifying spills, broken pipes, or flammable materials to promote safety compliance
- Copy and print all necessary data for truck loads uploads
Security Officer
Orange Park Mall Security
Orange Park
10.2025 - Current
- Man security post at orange park mall
- Monitor for suspicious activity, persons and vehicles.
- Assist with any violations of company policies
- Provide assistance and directions to patrons.
- Maintain a professional appearance and deliver excellent customer service
- Greeting visitors, providing directions, supporting accessibility/Wheel chair access
- Authorization of building access
- Cctv surveillance/ Scan tours
- Look for unusual behavior or unauthorized individuals, or potential security threat.
- Man post incoming and out going vehicles and persons on property
- Man curfew station
- Answer to Dispatch calls/CCSO communication
- Scan and validate proper Identification for access control and proper authorization and maintaining visitors logs
- Look for hazards unsecured spills broken pipes or flammable material, or other hazards that could cause accidents or fires, gasses.
- Follow Company patrol policy for rover on random and scheduled specific areas
- Patrol on Trike bike and rover in company truck.
- Monitored premises to ensure safety and security of personnel and property.
SECURITY Officer
Giddens Security Company
Jacksonville
02.2025 - Current
- Identified unusual behavior and unauthorized individuals to mitigate potential security threats
- Oversaw security post at Jacksonville airport to ensure safety and compliance
- Monitored for suspicious activity, individuals, and vehicles to maintain a secure environment
- Maintain a professional appearance and deliver excellent customer service
- Provide assistance and directions to patrons.
- Greeting visitors, providing directions, supporting accessibility
- Coordinated vehicle movement in loading/unloading zones to ensure efficient operations.
- Conducted mirror sweeps on vehicles to check for potential threats or contraband
- Jacksonville, FL
Westbrook paper mill
- Look for unusual behavior or unauthorized individuals, or potential security threat.
- Man post incoming and out going vehicles and persons on property
- Scan and validate proper Identification for access control and proper authorization and maintaining visitors logs
- Look for hazards unsecured spills broken pipes or flammable material, or other hazards that could cause accidents or fires, gasses.
- Follow Company patrol policy for rover on random and scheduled specific areas
Ryam Paper mill
- Look for unusual behavior or unauthorized individuals, or potential security threat.
- Man post incoming and out going vehicles and persons on property
- Man Train activity post and logs
- Scan and validate proper Identification for access control and proper authorization and maintaining visitors logs
- Look for hazards unsecured spills broken pipes or flammable material, or other hazards that could cause accidents or fires, gasses.
- Follow Company patrol policy for rover on random and scheduled specific areas
Debris Monitor, Tower Monitor
CDR Mcguire
Fort Myers
09.2022 - Current
- Work with fema for proper logging information
- Monitored loading activities of trucks, bobcats, and front-end loaders to ensure compliance with operational standards.
- Reported fraudulent activities to maintain integrity of debris management operations.
- Confirmed that hauling contractors loaded only eligible storm debris on public right of way.
- Utilized personal protective equipment (PPE) to ensure safety during tasks.
- Reported fraudulent activities to ensure compliance and integrity.
- Submit loading tickets and photos are correct. Information is provided
- Monitored debris from the tower lift to ensure accurate recording of haul-out information.
Lead Production Technician / Lead warehouse
SONNEN
Stone Mountain
01.2017 - 05.2022
- Quality control and inspection of quarantined items and generation of reports
- Made quality control decisions to accept or reject based on provided control outlines, maintained UL guidelines.
- Quality testing the Sonnen solar product through High-Pod stations and finding solutions for non-functioning or defective parts
- Follow electrical blueprints/work with engineer on product and design.
- Program and wire consumption and production meters, label, and package
- Performed quality control inspections to verify product compliance with standards.
- Complete 3 stages of wiring on corner brackets, AC breaker, DC breaker, PCB, PLC
- Calibrated maintenance tools to ensure accurate performance and compliance with standards.: torque wrenches in accordance with guidelines
- Shipping and receiving all product in and out bound, prep to ship, Palletize Organize
- Recording all documents, cleaning, and maintaining warehouse and loading dock maintenance
- Prepared service orders and processed RMA returns efficiently.
- Lead and train team /coworkers and provide goals and daily productions.
- Operated in Stone Mountain, GA, collaborating with regional teams to enhance productivity..
Education
High school Diploma -
Gateway High School
Kissimmee, FLFacility Maintonanco Cortificato -
West Over Job Corps
Chicopee, MASkills
- MS Word-Windows
- 10-Key-Calculator
- Data Entry
- Customer Experience
- Customer Service
- Inventory
- Quality Control
- Logistics
- Forklift Operation
- Shipping and Receiving
- Warehouse Operations
Timeline
Security Officer
Orange Park Mall Security
10.2025 - Current
Shift Supervisor
Allied Universal Security
10.2025 - Current
SECURITY Officer
Giddens Security Company
02.2025 - Current
Debris Monitor, Tower Monitor
CDR Mcguire
09.2022 - Current
Lead Production Technician / Lead warehouse
SONNEN
01.2017 - 05.2022
Ryam Paper mill
Westbrook paper mill
High school Diploma -
Gateway High School
Facility Maintonanco Cortificato -
West Over Job Corps