NAISSA LEE
Quincy,MA
Summary
Highly organized and dependable professional with experience in customer service, administrative support, office operations, and youth mentorship. Skilled in communicating with diverse populations, managing multiple responsibilities, and maintaining efficient and professional workplace operations. Brings strong attention to detail, adaptability, and a commitment to providing high-quality service.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Front Desk Assistant
Suffolk University
Boston , MA
09.2025 - Current
- Managed daily front desk operations, coordinated correspondence, maintained accurate records, and responded to inquiries with professionalism.
- Served as first point of contact for students, faculty, staff, and visitors, fostering a professional and welcoming environment.
- Supported administrative initiatives and office functions, ensuring smooth daily operations in a fast-paced university setting.
Art Department Assistant
Suffolk University
Boston, Massachusetts
09.2023 - 05.2025
- Maintained organized workspaces and managed department resources to support faculty, staff, and students in meeting operational needs.
- Coordinated materials and provided guidance to students, contributing to special projects and enhancing departmental activities for effective an effective learning environment.
- Assisted faculty in preparing art materials and supplies for classes.
- Organized and maintained the art studio and equipment for student use.
- Coordinated with vendors to procure necessary art supplies and resources.
Assistant Coach
Boston Parks & Recreation — O’Riley Street Hockey
Boston, Massachusetts
06.2022 - 06.2024
- Directed children ages 5–14 in structured team setting, ensuring safe and organized participation.
- Promoted teamwork and engagement through consistent encouragement, fostering a supportive environment for physical activity.
- Managed game-day logistics, coordinating details to enhance overall experience for players and families.
Education
Bachelor of Arts - Criminal Justice/Psychology
Suffolk University
Boston, MA05-2027
Skills
Microsoft Office Google Workspace Administrative Support Customer Service Data Entry Records Management Written & Verbal Communication Scheduling & Coordination Attention to Detail Problem Solving Time Management Professional Correspondence
Personal Information
Driving License: Valid Massachusetts Driver's License
Certification
CPR Certification, Valid Massachusetts Driver's License
Timeline
Front Desk Assistant
Suffolk University
09.2025 - Current
Art Department Assistant
Suffolk University
09.2023 - 05.2025
Assistant Coach
Boston Parks & Recreation — O’Riley Street Hockey
06.2022 - 06.2024
Bachelor of Arts - Criminal Justice/Psychology
Suffolk University