Summary
Overview
Work History
Education
Skills
Timeline
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Naiya Woodburn

Wadesboro,NC

Summary

Good listening skills combined with attentive and detail-oriented nature. Always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

4
4
years of professional experience

Work History

Cashier

Food Lion
Greensboro, NC
01.2022 - 07.2022
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Sales Associate

Home Depot
Greensboro, NC
09.2021 - 01.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Babysitter

Care.com Inc
Greensboro, NC
10.2020 - 08.2021
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Assisted in developing self-confidence with age-appropriate responsibilities and chores.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.

Package Handler

FedEx
Kernersville, NC
05.2020 - 10.2020
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Contributed to increased productivity by working effectively in high-pressure situations.

Learning Assistant

Anson Middle School
Wadesboro, NC
08.2018 - 10.2019
  • Promoted a positive learning environment through consistent reinforcement of classroom expectations and open communication with students.
  • Improved student retention rates by providing personalized support and implementing effective learning strategies.

Education

Bachelor of Arts - Liberal Studies

North Carolina A&T State University
Greensboro, NC
12.2023

Skills

  • Cash Register Operation
  • Product Restocking
  • Customer Service
  • Exceptional customer service
  • Reliability
  • Product Sales
  • Contract Preparation
  • Client Account Management
  • POS System Operation

Timeline

Cashier

Food Lion
01.2022 - 07.2022

Sales Associate

Home Depot
09.2021 - 01.2022

Babysitter

Care.com Inc
10.2020 - 08.2021

Package Handler

FedEx
05.2020 - 10.2020

Learning Assistant

Anson Middle School
08.2018 - 10.2019

Bachelor of Arts - Liberal Studies

North Carolina A&T State University

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Naiya Woodburn