Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naja Bollin

Dallas,TX

Summary

As an experienced customer service representative, I am looking for a position where I can use my communication and organization skills. I am Passionate about building customer/client relationships.

Overview

4
4
years of professional experience

Work History

Security Guard

Guard Texas
Dallas, Texas
08.2022 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Customer Service Representative

Chewys
Dallas, Texas
11.2021 - 08.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Respond to customer needs by email or phone while using trained customer service skills

Security Guard

Iidon Security Associates
Dallas, Texas
08.2020 - 10.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.

Education

Associate Degree In Radicologic Technology - X-Ray Tech

The College of Health Care Professions
TX

High School Diploma -

West Mesquite High School
Mesquite, TX
06.2020

Skills

  • Federal and State Regulation Compliance
  • Security Team Coordination
  • Intrusion Detection
  • Microsoft Outlook
  • Attentive and Observant
  • Employee and Visitor Screening
  • CPR Certified
  • Team Player
  • Detailed Activity Logs
  • CCTV Monitoring
  • Microsoft SharePoint
  • Security Procedures Knowledge
  • Foot and Vehicle Patrol
  • Customer Satisfaction

Timeline

Security Guard

Guard Texas
08.2022 - Current

Customer Service Representative

Chewys
11.2021 - 08.2022

Security Guard

Iidon Security Associates
08.2020 - 10.2021

Associate Degree In Radicologic Technology - X-Ray Tech

The College of Health Care Professions

High School Diploma -

West Mesquite High School
Naja Bollin