Najae Goffe
Somerset,NJ
Summary
Dedicated team player with expertise in patient scheduling, reviewing medical records, and team collaboration. Proven ability to manage patient interactions and resolve issues with empathy, ensuring continuity of care and enhancing treatment adherence.
Overview
6
6
years of professional experience
Work History
Clinical Coordinator
Volt (Qual-Lynx)
Piscataway, NJ
10.2022 - 05.2025
- Informed patients of updates and gathered essential information to facilitate care.
- Communicated effectively with patients via telephone or email regarding appointment scheduling changes or cancellations.
- Organized patient follow-up appointments to ensure continuity of care and treatment adherence.
- Addressed patient inquiries and resolved issues with empathy, enhancing patient satisfaction.
- Assisted in the preparation of documents for second opinions.
- Coordinated appointment scheduling, confirmed visits, and addressed inquiries to streamline patient flow.
- Processed referrals from physicians upon nurse request.
- Reviewed medical records for accuracy and completeness prior to the nurse final review.
Package Handler
FedEx
Edison, NJ
07.2019 - 06.2020
- Loaded and unloaded packages onto delivery vehicles, ensuring timely departures.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Inspected incoming shipments for damage and discrepancies.
- Collaborated with team members to consistently achieve daily shipping targets.
- Followed safety protocols to minimize workplace accidents.
- Maintained a clean and organized work area to ensure safety.
- Trained new employees on operational procedures to enhance team readiness.
- Reported any lost or damaged items to supervisors immediately upon discovery.
Education
Certificate of Technical Studies - Aesthetician
Robert Fiance Beauty Schools
North Plainfield, NJ06-2022
High School Diploma -
Bridgewater-Raritan High School
Bridgewater, NJ06-2019
Skills
- Patient scheduling
- Medical record maintenance
- Referral processing
- Healthcare compliance
- Administrative support
- Data entry
- Problem solving
- Team collaboration
- Patient advocacy
Timeline
Clinical Coordinator
Volt (Qual-Lynx)
10.2022 - 05.2025
Package Handler
FedEx
07.2019 - 06.2020
Certificate of Technical Studies - Aesthetician
Robert Fiance Beauty Schools
High School Diploma -
Bridgewater-Raritan High School