Zaquon Tyson
Miami
Summary
Dynamic and adaptable Surgical Assistant with a proven track record at Jackson Memorial Hospital, showcasing expertise in surgical equipment handling and exceptional teamwork. Elevates patient care through continuous learning and sterling ethical standards. Excelled in complex procedures, significantly enhancing team efficiency and patient outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Surgical Assistant
Jackson Memorial Hospital
03.2020 - Current
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
- Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
- Kept views unobstructed by retracting, sponging, and suctioning surgical sites.
- Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
- Assisted in surgeries, ensuring readiness of required instruments.
- Improved patient outcomes by providing precise surgical assistance during various procedures.
- Continually updated professional skills, staying abreast of the latest surgical techniques and technologies.
- Ensured adherence to regulatory standards by following established guidelines for infection control, waste disposal, and equipment usage.
Warehouse Worker
Amazon
01.2019 - 02.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
Dental Receptionist
Smiles Forever Orthodontics
09.2016 - 12.2017
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Helped patients complete necessary medical forms and documentation.
- Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
Education
Criminal Justice -
Kent State University
Kent, OH12.2018
Skills
- Teamwork and cooperation
- Setting up and operating equipment
- Surgical equipment handling
- Sterile technique proficiency
- Safe sharps disposal
- Professionalism and ethics
- Patient transportation
- Continuous learning attitude
- Critical thinking
- Medical terminology
- Surgical support
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- HIPAA compliance
- Active listening
- Effective communication
- Patient safety
- Decision-making
- Hand-eye coordination
- Stress tolerance
- Interpersonal skills
- Analytical thinking
- Professionalism
Certification
CPR
Timeline
Surgical Assistant
Jackson Memorial Hospital
03.2020 - Current
Warehouse Worker
Amazon
01.2019 - 02.2020
Dental Receptionist
Smiles Forever Orthodontics
09.2016 - 12.2017
CPR
Criminal Justice -
Kent State University
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