Najahri Leach

Key Roles and Responsibilities :

• Mentorship: Served as a mentor to younger peers, providing guidance and support as they navigate social and academic challenges.
• Facilitation: Led activities, meetings, and discussions, encouraging active participation from other youth.
• Leadership Development: developed and practiced reading skills through various programs and initiatives, enhancing their ability to read effectively.
• Role Modeling: Set up positive example demonstrating desirable traits like empathy, respect, and responsibility.
• Advocacy: Advocated for youth on issues that matter to them and their community, using their voice to make a difference.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
• Established rapport with customers using active listening and interpersonal skills.