Najalisse Santiago

• Innovate health education programming through one-on-one and group settings, enhancing patient understanding and self-efficacy

• Conduct screenings of patient needs, readiness for health behavior change, and track progress

• Document services and manage patient schedules

• Assisted customers with jewelry transactions, sales, returns, and special care

• Maintained floor standards including replenishment and presentation

• Met/ exceeded personal weekly, monthly, and annual sales goals

• Developed product knowledge by learning the merchandise features, advantages, and benefits

• Targeted customer needs, Informed customer of latest product arrivals

• Processed product (Price, Sensor and back-stock/up-stock) in BOH (Back Of House)

• Assisted product manager with price mark downs, floor sets and floor moves

• Greeted and scheduled patients

• Faxed out medical records, maintained medical records in file, and bookkeeping

• Kept medical office supplies adequately stocked

• Registered new patients and updated existing patient demographics