Najalyn Gonzalez
Fitchburg,MA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Recovery Clerk
Bjs Wholesales Club
06.2023 - Current
- Used customized ticketing system and kept detailed notes and documentation on incidents.
- Enhanced operational efficiency by identifying and resolving discrepancies in merchandise inventory.
- Facilitated efficient merchandise returns by accurately processing transactions and restocking items according to company guidelines.
- Conducted regular audits of merchandise displays to ensure compliance with company standards and guidelines.
- Managed expired or damaged products through proper disposal procedures, ensuring adherence to health regulations and minimizing waste.
- Contributed to increased sales performance by maintaining attractive, fully-stocked merchandise displays throughout the store.
- Provided exceptional customer service by addressing inquiries and assisting with product location or selection.
- Collaborated with team members to ensure timely restocking of shelves and accurate product placement.
Lifeguard
Great Wolf Lodge
08.2022 - 03.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Demonstrated rescue techniques and provided first aid in emergency situations.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Education
High School Diploma -
Fitchburg State University
Fitchburg, MA05.2027
Skills
- Sales Support
- Patience and Persistence
- Attention to Detail
- Clear Communication
- Organizational Skills
- Decision-Making
- Relationship Building
- Work Planning and Prioritization
Timeline
Recovery Clerk
Bjs Wholesales Club
06.2023 - Current
Lifeguard
Great Wolf Lodge
08.2022 - 03.2023
High School Diploma -
Fitchburg State University