Summary
Overview
Work History
Education
Skills
Timeline
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Najalyn Gonzalez

Fitchburg,MA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Recovery Clerk

Bjs Wholesales Club
06.2023 - Current
  • Used customized ticketing system and kept detailed notes and documentation on incidents.
  • Enhanced operational efficiency by identifying and resolving discrepancies in merchandise inventory.
  • Facilitated efficient merchandise returns by accurately processing transactions and restocking items according to company guidelines.
  • Conducted regular audits of merchandise displays to ensure compliance with company standards and guidelines.
  • Managed expired or damaged products through proper disposal procedures, ensuring adherence to health regulations and minimizing waste.
  • Contributed to increased sales performance by maintaining attractive, fully-stocked merchandise displays throughout the store.
  • Provided exceptional customer service by addressing inquiries and assisting with product location or selection.
  • Collaborated with team members to ensure timely restocking of shelves and accurate product placement.

Lifeguard

Great Wolf Lodge
08.2022 - 03.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Demonstrated rescue techniques and provided first aid in emergency situations.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.

Education

High School Diploma -

Fitchburg State University
Fitchburg, MA
05.2027

Skills

  • Sales Support
  • Patience and Persistence
  • Attention to Detail
  • Clear Communication
  • Organizational Skills
  • Decision-Making
  • Relationship Building
  • Work Planning and Prioritization

Timeline

Recovery Clerk

Bjs Wholesales Club
06.2023 - Current

Lifeguard

Great Wolf Lodge
08.2022 - 03.2023

High School Diploma -

Fitchburg State University

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Najalyn Gonzalez