Najd Al Anzee
Lynnwood,WA
Summary
Dynamic professional with a proven track record in child supervision and customer service, exemplified during tenure at Families In The Community. Excelled in creating engaging activities for children, including those with special needs, and in resolving customer complaints with empathy. Skilled in critical thinking and CPR, demonstrating adaptability and teamwork across roles.
Overview
3
3
years of professional experience
Work History
Child Care Provider
Families In The Community
06.2022 - Current
- Babysitter for multiple families.
- Worked with children on the spectrum with special needs.
- Developed age-appropriate activities and crafts to engage children.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
Customer Service Representative
Zara
05.2023 - 09.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy.
Hostess
Crystal Creek Cafe
06.2021 - 04.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Science - Psychology Major, Neuroscience Minor
University of Washington
Bothell WA06.2025
Skills
- Critical thinking
- Patience and Empathy
- Child Supervision
- CPR training
- Communicate
- Teamwork
Languages
Arabic
Native or Bilingual
Timeline
Customer Service Representative
Zara
05.2023 - 09.2023
Child Care Provider
Families In The Community
06.2022 - Current
Hostess
Crystal Creek Cafe
06.2021 - 04.2022
Bachelor of Science - Psychology Major, Neuroscience Minor
University of Washington
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