Najd Al Jarba
Ypsilanti,MI
Summary
Highly dedicated and results-oriented Business Operations Specialist with a strong background in analyzing complex business processes, driving strategic initiatives, and optimizing operational efficiency. Proven track record of providing strategic thought leadership and operational improvements in the Financial Services sector. Skilled in data analysis, project management, and problem-solving, proficient at translating business requirements into actionable solutions, and delivering valuable recommendations that drive business value.
Overview
7
7
years of professional experience
Work History
Business Operations Manager & Financial Analyst
Global Educational Excellence
Ann Arbor, MI
09.2023 - Current
- Monitor and handle accounts payable to ensure timely settlement of invoices
- Establish and cultivate partnerships with universities and other essential stakeholders, driving strategic alignment
- Collaborate with client teams to address operational challenges, enhancing decision-making processes and business execution
- Generate, evaluate, and analyze comprehensive financial reports to provide insights for strategic decision-making and operational improvements.
Front Desk Operations Supervisor
Eastern Michigan University
Ypsilanti, MI
06.2021 - 05.2023
- Managed programming and project management for the office for international students and scholars, aligning operational strategies with departmental goals
- Developed dashboards and presentations using Excel and PowerPoint to effectively communicate analytical findings to senior leaders
- Created user-friendly Excel reports utilizing advanced functions, supporting cross-functional teams in achieving strategic objectives
- Developed and assessed a data conversion process that translated internal and external data into actionable insights, contributing to the department's strategic goals.
MBA Intern
Wireless Vision LLC.
Bloomfield Hills, MI
10.2022 - 02.2023
- Piloted the creation of a rotational program providing insights into Data Analytics, Marketing, HR, IT, Finance, and Operations, fostering a data-driven approach
- Collaborated with Data Analysts to gather and analyze data, supporting business strategy development and implementation of solutions
- Documented business process analysis, including business requirements and use cases, to support strategic initiatives and operational improvements.
Admissions Ambassador
International Admissions
Eastern Michigan University, Ypsilanti
09.2017 - 06.2021
- Conducted analysis using MS Excel charts and pivot tables to visualize data and drive improved performance in international recruitment strategies
- Engaged with prospective students globally, serving as a reliable point of contact and providing insights to enhance the university's international presence
- Cultivated and strengthened important B2B partnerships with potential collaborators and stakeholders in the MENA region, fostering strong relationships and leading the establishment of an international recruiting office in Amman, Jordan to enhance recruitment efforts.
Education
Master of Business Administration -
Eastern Michigan University
Ypsilanti, MI05.2023
Bachelor of Business Administration: International Business & Marketing -
Eastern Michigan University
Ypsilanti, MI08.2021
Skills
- Project Management
- Microsoft 365
- Market Research & Analysis
- Campaign Development
- Data Analytics & Reporting
- Bilingual Communication
- B2B Direct Marketing
- B2C Direct Marketing
- QuickBooks
- Jira
- Tableau
- SQL
- PowerBI
Languages
- English, Native/ Bilingual
- Arabic, Native/ Bilingual
Timeline
Business Operations Manager & Financial Analyst
Global Educational Excellence
09.2023 - Current
MBA Intern
Wireless Vision LLC.
10.2022 - 02.2023
Front Desk Operations Supervisor
Eastern Michigan University
06.2021 - 05.2023
Admissions Ambassador
International Admissions
09.2017 - 06.2021
Master of Business Administration -
Eastern Michigan University
Bachelor of Business Administration: International Business & Marketing -
Eastern Michigan University
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