Najée Friday
Buffalo,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills while continuing my education through attainment of a Masters degree.
Overview
5
5
years of professional experience
Work History
Caseworker
Platinum Community Care
05.2023 - Current
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
- Maintained up-to-date records on all clients, enabling accurate monitoring of progress and appropriate case planning adjustments.
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Facilitated client access to community resources, promoting self-sufficiency and independence.
- Collaborated with multidisciplinary teams for improved client outcomes and coordinated care.
- Educated clients and families on mental health, wellness and recovery topics.
- Utilized evidence-based practices to provide effective interventions for clients.
Behavioral Health Technician
Autism Learning Partners
Buffalo, NY
05.2023 - 02.2024
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Mobile Outreach Counselor
Crisis Services
10.2022 - 01.2023
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Assessed clients' needs to provide appropriate therapeutic interventions.
- Provided crisis intervention services when needed, deescalating situations quickly and effectively.
- Coordinated with external organizations to connect clients with additional resources outside of our agency.
Patient Health Navigator/Care Coordinator
Greater Buffalo United Accountable Healthcare Network
05.2021 - 10.2022
- Responsible for effectively managing an assigned caseload of clients
- Responsible for the use and organization of the Electronic Health Record (EHR) system
- Responsible for collaborating with a team of care managers and the clients providers to develop and maintain a care plan
- Responsible for establishing and maintaining positive, trusting, and ongoing relationship with clients
- Responsible for meeting with clients at their homes, physicians/provider offices, and other public places in order to conduct health needs assessments and other required assessments and documentations
- Responsible for providing linkage to specialists and primary care providers at the request if the client
- Responsible for assisting clients in understanding and management of their overall health issues/concerns in order to promote their medical independence.
Child Care Therapy Aide
Child and Family Service
12.2020 - 05.2021
- Responsible for transporting kids to and from home visits and appointments
- Responsible for mentoring, communicating and following through with activities for onsite youth
- Responsible for de-escalating a crisis and any other problem involving youth and as well as ensuring safety of all youth
- Responsible for doing proper paperwork as a mandated reporter and daily logging
- Responsible for maintaining cleanliness of the unit and following all CDC health procedures.
Internship
Compass House Youth Shelter
05.2019 - 08.2019
- Responsible for timely and accurately completing intake and outtake paperwork
- Responsible for mentoring, communicating, and planning activities for onsite youth, as well as their safety
- Responsible for resolving any/all youth problems to the best of my abilities
- Responsible for attending to all facets of youth needs, including reviewing, accepting, and dispersing site donations of (furniture, clothing and other supplies).
Education
Bachelor of Arts - Human & Health Services, Community Mental Health
State University of New York at Buffalo
12.2019
Associate of Arts - Individual Studies
Hudson Valley Community College
12.2018
Advanced Regents Diploma -
Bishop Maginn High School
06.2015
Skills
- CPR Certified
- Case Documentation
- Problem Solving
- Case information confidentiality
- Highly effective communication
- Records Management
Ethical Practice
- Interpersonal and written communication
- Behavioral observation
- Proficient in Microsoft
- Issue identification and resolution
- Assessment skills
Accomplishments
- Albany Pop Warner Cheerleading Team Capital District Champions (2009)
- Bishop Maginn High School Artist of the Week (2012)
- Bishop Maginn High School Honor Roll Status (multiple)
- Bishop Maginn High School Plaque for Loudest Cheerleader (2011)
- Bishop Maginn High School Varsity Cheerleader Captain (2013 – 2015)
- Bishop Maginn High School Varsity Cheerleading MVP Plaque (2014, 2015)
- Bishop Maginn High School Varsity Cheerleading Plaque for 110% Effort & Enthusiasm Award (2013)
- Black History Month Creative Expressions Contest Winner (2012, 2013)
- CNY Storm All Stars “A+” Academic Award Recipient (2011, 2012, 2013, 2014, 2015)
- CNY Storm All Stars Best Jumper Nominee (2011, 2012, 2013)
- CNY Storm All Stars Cheerleader / Dancer of the Year Nominee (2013)
- CNY Storm All Stars Community Service Award (2011, 2012, 2013, 2014, 2015)
- CNY Storm All Stars Performer of the Year Nominee (2014, 2015)
- CNY Storm All Stars Senior Scholarship Recipient (2015)
- CNY Storm All Stars Stunter of the Year Nominee (2013)
- CNY Storm All Stars Team Placement Awards (numerous 1st and 2nd places and a performance at the Dance Worlds Competition, Disney World, Florida – 2014, 2015)
- CNY Winter Cheer Classic Best Jumper Award (2013)
- CSEA Local 670 “Barbara Moloney” Scholarship Award Recipient (2015)
- Frederick Douglass and Susan B. Anthony Award in Humanities and Social Sciences (2014)
- Live Season 5 Celebrity Standout Award (2013)
- NYSAA Scholarship Recipient (2015)
- President’s (Barack Obama) Education Award (2011)
- SEFCU Smart Sense Scholarship Recipient (2015)
- University of Bridgeport Dean's List (2015)
- University of Bridgeport Honors Scholarship Recipient (2015)
Activities
- Albany Medical Center Day Care Volunteer (2013, 2014)
- Albany Pop Warner Cheerleader (2007 – 2012)
- Albany Pop Warner Cheerleading Volunteer Jr. Coach (2011 - 2013)
- Albany Tulip Festival Volunteer - Kids Zone (2012, 2013)
- Bishop Maginn High School Jr. Varsity Volleyball (2014)
- Bishop Maginn High School Softball (2015)
- Bishop Maginn High School Track & Field (2015)
- Bishop Maginn High School Varsity Cheerleader (2011 – 2015)
- CNY Storm All Star Dancer (2011 - 2015)
- CNY Storm All Stars Cheerleader (2009 - 2015)
- CNY Storm All Stars Special Needs Team Volunteer Assistant (2014 – 2015)
- Colonie Pop Warner Volunteer Routine Choreographer (2014)
- Crossfyah Dance Team (2017)
- Miss Teen Albany Contestant Nominee (2014)
- New Birth Christian Fellowship Liturgical Dancer (2014)
- Premier Cheer Athletics Volunteer Dance Coach (2019 - 2020)
- Thomas O’Brien Academy of Science & Technology Volunteer Cheerleading Coach (2013 – 2015)
- University of Bridgeport Cheerleader (2015 – 2016)
- University of Bridgeport Slam Poetry Participant (2015 – 2016)
- Buffalo Psychiatric Center (2020)
- Bishop Maginn High School Chorus (2011 – 2012)
- Bishop Maginn High School Drama Club (2011 – 2012)
- Bishop Maginn High School Service Club (2011 – 2015)
- Delta Sigma Theta Betty Shabazz Academy (2008 - 2010)
- Delta Sigma Theta G.E.M.S. Program (2010 - 2015)
- Delta Sigma Theta Pearls Program (2006 – 2008)
- National Honor Society (2012 – Present)
References
Excellent references available upon request
Timeline
Caseworker
Platinum Community Care
05.2023 - Current
Behavioral Health Technician
Autism Learning Partners
05.2023 - 02.2024
Mobile Outreach Counselor
Crisis Services
10.2022 - 01.2023
Patient Health Navigator/Care Coordinator
Greater Buffalo United Accountable Healthcare Network
05.2021 - 10.2022
Child Care Therapy Aide
Child and Family Service
12.2020 - 05.2021
Internship
Compass House Youth Shelter
05.2019 - 08.2019
Bachelor of Arts - Human & Health Services, Community Mental Health
State University of New York at Buffalo
Associate of Arts - Individual Studies
Hudson Valley Community College
Advanced Regents Diploma -
Bishop Maginn High School
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