Naje Hilliard
Central Islip,NY
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
Work History
Bartender
Applebee's Grill + Bar
Brentwood, New York
08.2023 - Current
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Adhered to state regulations regarding serving alcohol responsibly.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
Server
Bahama Breeze
Lake Grove, New York
02.2023 - 09.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
Esthetician
New York Institute Of Beauty
Islandia, New York
11.2022 - 06.2023
- Built positive client relationships and guided clients through treatments.
- Educated clients on skin care procedures and products.
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Used magnifying lamps or visors to evaluate and examine client skin condition and appearance.
- Learned new techniques and complete chemical peel processes.
- Educated clients on skin conditions, treatments and products to grow sales.
Education
High School Diploma -
Bay Shore High School
Bay Shore, NY06-2012
Some College (No Degree) - Esthetician
New York Institute of Beauty
Islandia, NY07-2023
Skills
- Spa Treatment Services Expert
- Hydrating Body Wrap Procedures
- LED Light Therapy
- Chemical Facial Peels
- Cellulite Treatments
- Outstanding Client Care
- Laser Hair Removal Expertise
- Advanced Facials Specialist
- Microdermabrasion Treatments
- Detox Body Wraps
- Customer Service
- Client Consultations
Timeline
Bartender
Applebee's Grill + Bar
08.2023 - Current
Server
Bahama Breeze
02.2023 - 09.2023
Esthetician
New York Institute Of Beauty
11.2022 - 06.2023
Some College (No Degree) - Esthetician
New York Institute of Beauty
High School Diploma -
Bay Shore High School
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