Najee Abdullah

• Diagnosed hardware and software issues to restore functionality for client devices.
• Performed routine maintenance and upgrades on computers to enhance performance.
• Assisted in the installation of operating systems and software applications for customers.
• Collaborated with team members to troubleshoot complex technical problems efficiently.
• Maintained detailed records of repairs and services provided for future reference.

•Installed, terminated, and certified 500+ Cat6 and fiber optic connections supporting enterprise network infrastructure projects across

commercial environments while maintaining 98%+ installation accuracy.

•Deployed and configured 100+ network devices, including switches, patch panels, and wireless access points, ensuring reliable connectivity

and seamless integration into existing network environments.

•Diagnosed and resolved network connectivity, cabling, and hardware-related issues, reducing installation delays by 25% and improving

project completion timelines.

•Performed cable testing, signal validation, and infrastructure certification activities, maintaining 100% compliance with project

specifications and industry standards.

•Supported network refreshes, hardware deployments, and infrastructure upgrades for multiple client sites, contributing to the successful

completion of projects valued at $1M+ annually.

•Created and maintained detailed technical documentation, network labeling, cable mapping, and asset records, improving troubleshooting efficiency by 30% and supporting long-term IT operations.