Najee Daniels
Atlanta,GA
Summary
Detail-oriented and people-focused professional with experience spanning operations, document management, training development, and customer service. Proven ability to manage sensitive information in regulated environments, collaborate across departments, and support efficient workflows. Known for strong communication, reliability, and adaptability in fast-paced settings.
Overview
12
12
years of professional experience
Work History
Mail Processing Specialist (Hybrid Role)
Peachtree Orthopedics
Atlanta, GA
01.2024 - Current
- Process, sort, and distribute all incoming documents across multiple clinics, managing both physical and digital records
- Handle Protected Health Information (PHI) in strict compliance with HIPAA regulations
- Review, categorize, and route time-sensitive documents to appropriate departments
- Support operational efficiency through accuracy, confidentiality, and consistency
- Organizational Development & Onboarding Support:
- Create training materials, job aids, flowcharts, and organizational charts
- Assist with onboarding and cross-department orientation
- Collaborate with multiple departments to align internal processes
Service Program Director & Worship Leader
Cornerstone Church
Toledo, OH
01.2021 - 01.2024
- Directed weekly services and large-scale events
- Managed and mentored volunteers and staff
- Coordinated schedules, rehearsals, and logistics
- Maintained alignment with leadership goals
- Handled administrative tasks including scheduling and documentation
Service Director
Crossroads Church
Douglasville, GA
01.2018 - 01.2021
- Designed and executed 50+ services annually
- Coordinated logistics and team communication
- Partnered with community organizations for outreach
- Trained and mentored team members
- Supported leadership initiatives
Sales Manager / Store Manager
Verizon Wireless
Buckhead, GA
01.2016 - 01.2018
- Exceeded sales and revenue targets
- Managed multiple locations and 15+ employees
- Conducted performance coaching
- Resolved escalated customer issues
- Recommended tailored customer solutions
Server & Event Coordinator
Private Country Club
Charlotte, NC
01.2015 - 01.2016
- Delivered high-level customer service
- Assisted with events hosting up to 300 guests
- Supported event setup and breakdown
- Maintained organized, service-focused environments
Administrative Assistant
Mayor’s Office
Newark, NJ
01.2014 - 01.2015
- Supported office operations and correspondence
- Assisted with payroll processing and reporting
- Coordinated with external organizations
- Supported workforce initiatives
Education
Bachelors - Culinary Arts & Business Management
Johnson & Wales University
Charlotte, NCSkills
Document Management
HIPAA Compliance
Training & Onboarding
Workflow Design
Customer Service
Cross-Department Collaboration
Administrative Operations
Team Leadership
Conflict Resolution
Microsoft Office
Apple Ecosystem
Timeline
Mail Processing Specialist (Hybrid Role)
Peachtree Orthopedics
01.2024 - Current
Service Program Director & Worship Leader
Cornerstone Church
01.2021 - 01.2024
Service Director
Crossroads Church
01.2018 - 01.2021
Sales Manager / Store Manager
Verizon Wireless
01.2016 - 01.2018
Server & Event Coordinator
Private Country Club
01.2015 - 01.2016
Administrative Assistant
Mayor’s Office
01.2014 - 01.2015
Bachelors - Culinary Arts & Business Management
Johnson & Wales University