Brian Martinez
Pomona,California
Summary
Dedicated professional with strong customer service skills. Committed to enhancing customer satisfaction through effective communication and problem-solving. Detail-oriented individual with experience in inventory management and food safety compliance. Proven ability to prioritize tasks and collaborate effectively, ensuring high operational standards and customer satisfaction. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
1
1
year of professional experience
Work History
Hybrid Role
PokiTomik
La Verne, California
06.2024 - 06.2025
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Assisted in inventory management by tracking food supplies and ingredients.
- Followed food safety regulations to ensure a safe cooking environment.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Wrapped, dated and labeled food items in storage for safety and freshness.
Education
High School Diploma -
Mt. San Antonio College
Walnut, CASkills
- Customer service
- Inventory management
- Food safety compliance
- Team collaboration
- Effective communication
- Time management
- Organizational skills
- Dependable and responsible
- Active listening
- Calm under pressure
Timeline
Hybrid Role
PokiTomik
06.2024 - 06.2025
High School Diploma -
Mt. San Antonio College