Najee Rhoden
Summary
Motivated professional experienced in customer service and multitasking. Delivered positive and memorable experiences through strong work ethic, adaptability, and exceptional interpersonal skills. Focused on tackling new challenges and mastering skills independently.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Amazon
Windsor, Connecticut
11.2025 - 05.2026
- Delivered packages efficiently to customers using company-provided vehicles.
- Followed designated routes to ensure timely package deliveries.
- Communicated with dispatch to receive updated delivery instructions.
- Provided excellent customer service during interactions with recipients.
- Inspected delivery vehicles for safety and maintenance before each shift.
- Assisted in loading and unloading packages at distribution centers.
Delivery Driver
Amazon
Glastonbury, Connecticut
11.2023 - 05.2024
- Transported and safely delivered items to prevent damage or loss.
- Grouped and routed deliveries by designated areas, ensuring timely arrival at each destination.
- Received and executed daily delivery instructions and route assignments from dispatch for optimal performance.
- Drove safely in diverse weather conditions, ensuring consistent delivery despite challenging environments.
Customer Service Representative
Walmart
Manchester, CT
06.2022 - 11.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Collaborated with team members to improve customer service experiences.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained product displays to ensure a clean and organized shopping environment.
Education
Bloomfield High School
Bloomfield, CTSkills
- Data entry
- Documentation and reporting
- Time management
- Problem solving
- Effective communication
- Stress management
Timeline
Delivery Driver
Amazon
11.2025 - 05.2026
Delivery Driver
Amazon
11.2023 - 05.2024
Customer Service Representative
Walmart
06.2022 - 11.2023
Bloomfield High School