Najee Robinson
Bronx,NY
Summary
Dynamic Security Officer with proven expertise in patrol operations and access control at Sims Security. Recognized for exceptional customer service and quick response during emergencies, enhancing safety and visitor satisfaction. Skilled in document management and adept at maintaining secure environments, fostering trust and loyalty among clients and colleagues alike.
Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Overview
11
11
years of professional experience
Work History
Security Officer
Sims Security
New York
03.2022 - 12.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
Stocker
Stop and Shop Supermarket
The Bronx, NY
01.2018 - 10.2020
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Improved customer satisfaction by promptly locating items and providing product information.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Cashier
Babies "R" Us
04.2014 - 12.2018
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Skills
- Patrol operations
- Document management
- Dispatch
- Access control
Timeline
Security Officer
Sims Security
03.2022 - 12.2024
Stocker
Stop and Shop Supermarket
01.2018 - 10.2020
Cashier
Babies "R" Us
04.2014 - 12.2018