Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Najee Tell

Laurel,MD

Summary

Detail-oriented team player with strong organizational skills. With an understanding of common technical knowledge pertaining to data analyst expertise. Ability to handle multiple projects simultaneously with a high degree of technical accuracy.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Transportation Dispatcher

AEX Group
06.2022 - Current
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Scheduled and dispatched drivers to locations in the DMV area.
  • Worked closely with customers to effectively resolve issues and complaints.
  • Created delivery routes and optimized plans for traffic, road conditions and other factors.
  • Reviewed paperwork and contracts prior to dispatching crew members to support accuracy and clarify understanding of details.
  • Updated vehicle logs, cargo records and billing statements with accuracy and efficiency.
  • Checked that each scheduled route was appropriately covered by delivery drivers.
  • Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.

Warehouse Operator

Lacy
08.2017 - 12.2017
  • Ensured the safe and efficient receipt, storage and dispatch of warehouse materials
  • Prepared and ensured the delivery of materials to production lines in accordance with production standards
  • Transported stock around either by hand, using lifting equipment or a fork lift truck
  • Worked in a safe manner and complied with the Health, Safety and Environmental Policies
  • Input stock and inventory data into a computerized system
  • Took pride in maintaining a safe and clean work area to maintain operational efficiency
  • Picked and packed orders to prepare for shipping
  • Used a headset and hand held device for efficient voice picking procedures
  • Shrink wrapped pallets to prepare them for shipping and deliveries

National Guard

United States Army, Ellicott City Maryland Armory
12.2016 - Current
  • Utilized GCSS-Army "SAP" as a system of record to document T CODES to perform functions such as print DA Form 5988-E ( Equipment Maintenance and Inspection Worksheet), process dispatch, input fault, open work orders and other maintenance tasks.
  • Verified and maintained records on incoming and outgoing shipments; prepared items for shipment
  • Assembled, addressed, stamped, and shipped merchandise or materials received, unpacked, and verified
  • Recorded incoming merchandise or materials; arranged for the transportation of products
  • Verified and maintained records on incoming and outgoing shipments were signed over at their final destination
  • Tracked inventory levels and enforced physical security of storage areas
  • Ensured weapons were signed out to the correct personnel correctly and in an organized manner

Field Technician/ Installer

West Shore Home
03.2022
  • With knowledge of construction, home improvement and remodeling
  • Providing a majority of my own tools
  • Receive and verify work orders
  • Verify materials to align with the work orders
  • Greeting and maintaining relationship with customers
  • Complete demolition of a desired space
  • Complete remodel of desired space
  • Competency with some plumbing
  • Proficiency with various hand tools
  • Screw drivers, Drills, Handsaw, Levels etc
  • Taking customer payment using tablet
  • Commuting with company truck and abiding by the rules of the road

Security Officer

Pierce County Security
03.2018 - 11.2018
  • Experienced Security Officer with a wide range of patrol experience on foot, and on a patrol bicycle in the downtown Tacoma area
  • Ensured the security, safety, and well-being of patrons by promptly diffusing incidents and disturbances while on patrol
  • Applied learned and situational skills on a daily basis when responding to emergencies to provide necessary assistance to employees and customers
  • Worked alongside Tacoma's Police Department to handle things such as robberies, physical altercations, and loitering
  • Remained in compliance with local, state and federal regulation
  • Prepared and presented detailed reports to my immediate chain of command
  • Completed a one-week training course consisting of facial recognition of unknown suspects and observation of suspicious clothing and abilities to detect abnormal body language

Produce and Inventory Control Specialist

Walmart
09.2016 - 07.2017
  • Ensured produce items are immediately restocked and placed on shelves
  • Kept proper record of movement of merchandised products
  • Responsible for offloading merchandise from delivery trucks
  • Restocked of out-of-stock items and placed in safe/suitable locations
  • Worked in a safe manner and complied with the Health, Safety and Environmental Policies
  • Properly labeled and scanned merchandise
  • Conducted inventory of Walmart produce goods
  • Effectively communicated with customers on questions on merchandise and locations of merchandise

Education

Heating Technology

Lincoln College of Technology

Skills

  • Utilized GCSS-Army "SAP" as a system of record to document T CODES to perform functions such as print DA Form 5988-E ( Equipment Maintenance and Inspection Worksheet), process dispatch, input fault, open work orders and other maintenance tasks Team Collaboration
  • Data extraction, manipulation, and analysis
  • Database management
  • Problem solving and troubleshooting
  • Installed software into PC (ie; vpm, anti virus, etc)
  • Performed upgrades, repairs, test and cleaned desktop computer systems
  • Repaired and reinstalled software such as Windows XP/7/8/81 and 10-Performed diagnostic tests and repaired malfunctioning hardware and software
  • Tracking Tasks
  • Recordkeeping Requirements
  • Issue Resolution
  • Organizational Standards
  • Trucking Dispatching
  • Customer Service Standards
  • Driver Communications
  • Dispatcher Monitoring
  • Written and Oral Communications
  • Escalation of Issues
  • Paperwork and Documentation

Accomplishments

  • US Army Supply Specialist Certification – Fort Lee, Virginia (9-week course)

Certification

EPA Universal Apprentice License OSHA

Timeline

Transportation Dispatcher

AEX Group
06.2022 - Current

Field Technician/ Installer

West Shore Home
03.2022

Security Officer

Pierce County Security
03.2018 - 11.2018

Warehouse Operator

Lacy
08.2017 - 12.2017

National Guard

United States Army, Ellicott City Maryland Armory
12.2016 - Current

Produce and Inventory Control Specialist

Walmart
09.2016 - 07.2017

Heating Technology

Lincoln College of Technology

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Najee Tell