Najeli Casiano
Coral Springs,FL
Summary
Seeking a secured position that allows me to grow and utilize my energetic professional qualities with great poise. Experienced with team leadership, and customer service excellence.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Dollar Tree
2025.07 - Current
- Responsible for finalizing daily cash registers, hiring and interview employees, ordering basic store supplies, assisting in the development of a 7 day a week schedule with employees and organizing merchandise on shelves and various locations in the store. I cover the store and assist customers as needed.
Technical Support Representative
Apple Customer Care
2023.03 - 2025.07
- Strong people skills and a knack for problem solving. Ability to maintain composure and customer focus while troubleshooting and solving technical issues. Ability to adhere to a schedule of customer appointments.
Receptionist
Road To Recovery Wellness Center, LLC
2021.05 - 2023.02
- Welcoming guest daily to the facility. Answering phones and making phone calls on behalf of office employees. Forwarding calls to the appropriate recipients. Sending and replying to office emails. Maintaining office supplies and placing orders when inventory is low. Scheduling appointments and meetings for employees and coordinating with clients regarding the meetings. Keeping office records up to date. Sending and receiving mail and other correspondences. Performing Various other clerical tasks including faxing and filing.
Education
Graduate - General Studies
FT. CYBER CHARTER ACADEMY
Jacksonville, FL2021-05
Skills
- Excellent interpersonal skills, Good multi-tasking Pays attention to detail communicator People person email/fax/switchboard Microsoft word/Microsoft Outlook Bilingual
- Money handling
Timeline
Assistant Manager
Dollar Tree
2025.07 - Current
Technical Support Representative
Apple Customer Care
2023.03 - 2025.07
Receptionist
Road To Recovery Wellness Center, LLC
2021.05 - 2023.02
Graduate - General Studies
FT. CYBER CHARTER ACADEMY