Microsoft Office Suite
Najhad Lewis
Galloway,OH
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
12
12
years of professional experience
7
7
Certifications
Work History
Profiler
Ace Hardware
West Jefferson, OH
09.2024 - 01.2025
- Organized Warehouse Inventory.
- Worked Independently, with a team, and with other departments
- Evaluated Warehouse Receiving Orders (WRO)
- Evaluated Shipping Orders
Access Control Specialist
Allied Universal Security Services
Groveport, OH
05.2024 - 09.2024
- Monitored access control systems and key code records for suspicious activities.
- Reviewed IDs and building credentials for workers and visitors.
- Maintained clean and organized gate area.
- Received, evaluated and investigated complaints of unauthorized entrance, vandalism, and theft.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Provided friendly and professional assistance to employees, visitors and customers.
Security Officer
New Wave Solutions
Colorado Springs, CO
04.2023 - 05.2024
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Completed incident reports to record security or loss prevention incidents.
- Reported safety hazards for remediation response.
- Observed patrons and customers to quickly address security situations.
- Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
- Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.
Safety and Security Officer
Denver Art Museum
Denver, CO
05.2022 - 01.2023
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Provided friendly and professional assistance to employees, visitors and customers.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Security Site Supervisor
Allied Universal Security Services
Denver, CO
05.2021 - 01.2023
- Maintained positive environment dedicated to teamwork and performance.
- Set team schedules with clear understanding of coverage requirements, individual availability, and unique knowledge of each officer.
- Guided team members on how to respond effectively to different scenarios.
- Conducted site reviews and security audits and made recommendations to management based on findings.
- Provided security team leadership and contributed to on-call duties.
- Recorded required data for incident reports and files.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Led training sessions for security staff on best practices and emergency response protocols.
- Liaised with management to communicate security concerns and provide updates.
- Coordinated with law enforcement and emergency responders during security incidents.
- Coordinated security efforts for special events and high-profile visits.
- Secured premises and personnel by patrolling property and monitoring surveillance cameras.
- Conducted investigations into security breaches and prepared detailed reports.
- Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
- Evaluated performance of security staff and provided constructive feedback.
- Managed budget for security operations, ensuring effective allocation of resources.
- Managed access control systems to secure premises and sensitive areas.
- Developed and implemented preventative measures against accidents, thefts and other risks.
- Led and directed investigations of accidents, thefts and property loss on premises.
- Facilitated communication between security team and other departments for a cohesive environment.
- Detained unauthorized individuals and escorted off-premises.
Security Shift Supervisor
Garda Security
Golden, CO
06.2018 - 05.2020
- Recorded required data for incident reports and files.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Supervised property entrances and exits and monitored employee safety.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Conducted site reviews and security audits and made recommendations to management based on findings.
- Managed access control systems to secure premises and sensitive areas.
- Coordinated with law enforcement and emergency responders during security incidents.
- Coordinated security efforts for special events and high-profile visits.
- Evaluated performance of security staff and provided constructive feedback.
- Performed regular risk assessments to identify vulnerabilities and recommend improvements.
- Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
- Monitored CCTV systems to ensure comprehensive surveillance of the facility.
- Maintained accurate records of security incidents and responses for compliance purposes.
- Liaised with management to communicate security concerns and provide updates.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
Forklift Operator
Amazon
Aurora, CO
10.2017 - 01.2018
- Inspected lifts before use to prevent damage to goods.
- Reported safety and quality issues to management.
- Maintained current forklift training and certification as required by company policies.
- Used handheld scanners for warehouse management system compliance.
- Performed daily equipment checks to verify proper operation and minimize downtime.
Access Specialist
Denver Athletic Club
Denver, CO
04.2015 - 10.2017
- Reviewed IDs and building credentials for workers and visitors.
- Performed regular patrols of facility grounds.
- Reported liabilities and risk management concerns to supervisor for review.
Garage Attendant
Denver Athletic Club
Denver, CO
04.2015 - 10.2017
- Addressed and resolved customer complaints with friendly and level-headed assistance.
- Informed managers of issues with loss prevention and security.
- Kept work garage clean and organized to meet internal and regulatory expectations governing safety.
- Provided customers with information about local roads or highways.
- Processed daily transactions promptly to keep workflows moving smoothly.
- Cleaned parking areas, restrooms or equipment and removed trash.
- Suggested and explained recommended services to meet customer needs and resolve specific issues.
- Collected cash payments from customers or charged purchases to credit cards.
- Responded to questions about local area and company services.
- Answered customers' questions and addressed complaints in person and via phone.
Guest Service Representative
Denver Athletic Club
Denver, CO
04.2015 - 10.2017
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Greeted walk-in and phone guests, determining interests and needs.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
- Updated front desk's concierge book to maintain most relevant visitor information.
- Offered guests details regarding hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Built and maintained productive relationships with employees.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
Robot Operator
Loomis Armored
Aurora, CO
09.2014 - 04.2015
- Assessed, maintained and serviced physical equipment to verify compliance with in-place performance specifications.
- Completed troubleshooting services to identify issue root cause, process problems, and complete installation upgrades.
- Separated products according to weight, grade and size of material to produce final product.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Used daily system logs to document production information, discussing issues with management.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Set up and operated production machinery according to specific standards and protocols of company.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Used hand trucks and forklifts to unload, load and transport items.
Education
High School Diploma -
Denver East High School
Denver, CO05-2011
Skills
- Data interpretation
- Access control software
- Surveillance systems
- Alarm systems
- RF scanner
- Incident investigation
- Security risk assessment
- Visitor management
- Emergency management
- Crime prevention
- Asset protection
- Superior customer service
- Detail-oriented
- Hazard identification
- Premises patrol
- De-escalation techniques
- Security planning
- Security audits
- Security management
- Schedule maintenance
- Staff hiring
- Basic math aptitude
- Event security
- First aid and CPR certified
- Access control
- Patrol coordination
- Defensive tactics
- First responder experience
- Law enforcement assistance
- AED training
- OSHA training
- Firearms training
- Inventory staging
- Stock allocation
- Warehouse picking
- Certified forklift operator
- Equipment inspections
- Storage and organization
- Certified pallet jack operator
- Guest relations
- Cash handling experience
- Precision calibration
- Hardware configuration
Certification
- Forklift Certified
- Ohio Security Guard Card
- Emergency Medical Responder
- First Aid Certified
- CPR Certified
- Pediatric CPR Certified
- AED Certified
- Armed Security Guard License (Colorado)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeImportant To Me
Career advancementCompany CulturePersonal development programsSoftware
Languages
English
Native language
Spanish
Elementary (A2)
A2
Timeline
Profiler
Ace Hardware
09.2024 - 01.2025
Access Control Specialist
Allied Universal Security Services
05.2024 - 09.2024
Security Officer
New Wave Solutions
04.2023 - 05.2024
Safety and Security Officer
Denver Art Museum
05.2022 - 01.2023
Security Site Supervisor
Allied Universal Security Services
05.2021 - 01.2023
Security Shift Supervisor
Garda Security
06.2018 - 05.2020
Forklift Operator
Amazon
10.2017 - 01.2018
Access Specialist
Denver Athletic Club
04.2015 - 10.2017
Garage Attendant
Denver Athletic Club
04.2015 - 10.2017
Guest Service Representative
Denver Athletic Club
04.2015 - 10.2017
Robot Operator
Loomis Armored
09.2014 - 04.2015
High School Diploma -
Denver East High School
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