Najia Mansoori
Los Angeles,CA
Summary
Detail-oriented banking professional with experience in dealership lending, audit, and branch operations. Strong background in reviewing loan documentation, identifying risk, and ensuring compliance with company policies and regulatory standards. Proven ability to evaluate operational processes, recognize potential risk exposure, and support sound decision-making related to portfolio performance. Currently a Field Auditor with Ally Bank, bringing hands-on experience in flooring operations, risk awareness, and portfolio management within automotive finance environments.
Overview
14
14
years of professional experience
Work History
Field Auditor
Ally Bank
03.2025 - Current
- Conduct field audits of dealership operations to ensure compliance with company policies, lending requirements, and regulatory standards
- Review loan documentation, titles, funding packages, and inventory to verify accuracy and proper collateral support
- Identify discrepancies, documentation gaps, and operational risks, escalating findings as needed
- Consistently serve as the lead auditor on complex audits involving multiple locations and high-volume operations, coordinating audit activities and ensuring timely completion
- Act as a primary liaison between dealership personnel and internal teams, building strong working relationships with dealers and office staff
Branch Operations Supervisor
Universal Bank
01.2023 - 2025
- Oversee daily branch operations with a focus on compliance, risk management, and operational efficiency
- Ensure adherence to internal controls, policies, and regulatory requirements
- Investigate and resolve complex client and operational issues
- Support responsible lending practices and maintain strong awareness of risk and compliance standards
Assistant Branch Manager & Banker
OneWest Bank
01.2019 - 01.2022
- Supported consumer and small business lending by gathering documentation and coordinating loan processing requirements
- Reviewed financial information and documentation to ensure completeness and policy compliance
- Built and maintained strong client relationships to grow and retain business portfolios
- Ranked #1 in booked small business loans, recognized as a top performer in small business lending production
Personal Banker & Teller
Wells Fargo Bank
01.2012 - 01.2017
- Generated new business through relationship building and needs-based financial solutions
- Ranked #1 in credit card and auto loan volume within the branch, consistently leading in lending production
- Maintained compliance with banking regulations and internal policies
Education
Bachelor of Arts - Communication
California State University
Los AngelesSkills
- Flooring & Portfolio Management
- Risk Identification & Compliance
- Audit & Operational Review
- Loan Documentation & Deal Review
- Relationship Management & Communication
- Process Improvement
- Dealer Relationship Management
- Attention to Detail & Problem Solving
LANGUAGES
Fluent in Farsi
Timeline
Field Auditor
Ally Bank
03.2025 - Current
Branch Operations Supervisor
Universal Bank
01.2023 - 2025
Assistant Branch Manager & Banker
OneWest Bank
01.2019 - 01.2022
Personal Banker & Teller
Wells Fargo Bank
01.2012 - 01.2017
Bachelor of Arts - Communication
California State University