Summary
Overview
Work History
Education
Skills
Certification
Additional Information - Bilingual
Timeline
Generic

Najibullah Moradi

Richmond,VA

Summary

Authorized to work in the US for any employer

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Manager

Verizon
Richmond
03.2025 - 11.2025
  • Led sales team to achieve quarterly targets and drive revenue growth.
  • Developed training programs to enhance staff product knowledge and sales techniques.
  • Analyzed market trends to identify new business opportunities and customer needs.
  • Coordinated promotional campaigns to increase brand visibility and attract customers.
  • Managed inventory levels to ensure product availability for optimal customer satisfaction.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Established relationships with key clients, while maintaining existing customer base.
  • Achieved company growth and brand development through market expansion and sales.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Gained market share in new sales performance through aggressive team training.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.

General Manager (GM)

Richmond Auto Repair & Towing
Richmond
11.2021 - 10.2024
  • Developed and implemented strategic plans to drive business growth and increase profitability
  • Led a team of XX employees, providing guidance, training, and support to ensure high levels of productivity and performance
  • Implemented cost-saving measures that resulted in a XX% reduction in operational expenses
  • Oversaw all aspects of daily operations, including staff management, customer service, and financial performance
  • Analyzed market trends and competitor activities to identify opportunities for improvement and innovation
  • Established strong relationships with key stakeholders such as suppliers, vendors, and customers to enhance business partnerships
  • Created employee schedules that ensured adequate staffing levels during peak hours while controlling labor costs
  • Negotiated contracts with suppliers/vendors resulting in cost savings
  • Increased revenue through the development of new products/services
  • Improved employee retention rates through the implementation of employee engagement initiatives
  • Managed and resolved conflicts among team members to maintain a positive work environment
  • Implemented customer loyalty programs resulting in increased repeat business
  • Instituted quality control measures ensuring consistent delivery of high-quality products/services
  • Drove continuous improvement efforts across departments resulting in increased efficiency
  • Resolved customer complaints promptly and effectively to maintain high levels of customer satisfaction
  • Conducted regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback
  • Oversaw daily operations for auto repair and towing services.
  • Coordinated scheduling for towing and repair services effectively.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated repairs and maintenance for diverse vehicle types.

Sales Representative

Metro By T-mobile
Richmond
06.2015 - 09.2021
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Greeted and assisted customers to foster positive experiences.
  • Conducted market research to identify selling possibilities and evaluate customer needs.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Identified opportunities for cross-selling additional products and services.
  • Researched competitors' products, prices, and sales techniques.
  • Provided technical support for customers using the company's products or services.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Education

Associate - Business Management

J Sargeant Reynolds Community College
Richmond, VA

Skills

  • Supervising experience
  • Retail Sales
  • Sales Management
  • Organizational skills
  • Communication skills
  • Management
  • Customer service
  • Sales
  • Store Management Experience
  • Negotiation
  • Computer skills
  • Upselling
  • Retail Management
  • Account Management
  • Merchandising
  • Microsoft Excel
  • B2B sales
  • Inventory management
  • Promotional strategies
  • Team leadership
  • Effective communication

Certification

Driver's License

Additional Information - Bilingual

True

Timeline

Sales Manager

Verizon
03.2025 - 11.2025

General Manager (GM)

Richmond Auto Repair & Towing
11.2021 - 10.2024

Sales Representative

Metro By T-mobile
06.2015 - 09.2021

Associate - Business Management

J Sargeant Reynolds Community College
Najibullah Moradi