Nakasia Henley
Clarksville,TN
Summary
Motivated and dependable customer service professional seeking a work-from-home call center position. Strong communication skills, ability to handle customer concerns, and experience assisting customers in fast-paced retail environments.
Overview
2
2
years of professional experience
Work History
Customer Service / Sales Associate
Lowe’s
02.2025 - 05.2026
- Worked at the customer service desk handling returns, questions, and concerns
- Answered phone calls and assisted customers with issues and product inquiries
- Helped customers locate items and provided solutions to meet their needs
- Maintained professionalism while managing multiple tasks and customer requests
Sales Associate
Ace Hardware
01.2024 - 07.2024
- Assisted customers in locating products and making purchasing decisions
- Provided friendly and efficient customer service in a retail setting
- Maintained store organization and restocked merchandise
- Handled transactions and supported daily store operations
Education
High School Diploma - undefined
Haywood High School
Skills
- Customer Service
- Strong Communication
- Problem-Solving
- Multitasking
- Computer Skills (email, basic systems, data entry)
- Phone Etiquette
Additional Strengths
- Ability to remain calm and professional in challenging situations
- Fast learner with strong attention to detail
- Team player with a positive attitude
Timeline
Customer Service / Sales Associate
Lowe’s
02.2025 - 05.2026
Sales Associate
Ace Hardware
01.2024 - 07.2024
High School Diploma - undefined
Haywood High School