Summary
Overview
Work History
Education
Skills
Timeline

NAKEIA MCARTHUR

ADAPT Community Network
Bronx,NY
11
years of professional experience

Dedicated healthcare professional with over six years of experience in patient care, behavioral health, and customer service. Skilled in documentation, patient support, and communication, with strong organizational skills and a commitment to providing quality care.

Work History

Direct Support Professional

7 Years 2 Months
ADAPT Community Network | 08.2019 - Current
  • Monitor health and behavioral changes and report concerns promptly.
  • Coordinate medical appointments and communicate with families and healthcare professionals.
  • Maintain accurate daily documentation and reports.
  • Provide daily support and assistance to individuals with developmental and intellectual disabilities.
  • Assist with activities of daily living (ADLs), including bathing, dressing, grooming, personal hygiene, and meal preparation.

Sales Associate

6 Months
Nordstrom Rack | 10.2018 - 04.2019
  • Processed transactions with precision and addressed customer concerns, ensuring positive shopping experiences.
  • Provided tailored customer service in fast-paced retail environment, enhancing customer satisfaction.
  • Assisted customers in selecting merchandise and provided product information.
  • Processed transactions accurately and efficiently at the cash register.
  • Maintained visual standards and organized sales floor displays effectively.

Camp Counselor

1 Month
YMCA | 07.2017 - 08.2017
  • Supervised daily camp activities ensuring safety and engagement.
  • Supervised children to ensure safety and organized engaging activities.
  • Organized team-building exercises promoting cooperation among campers.
  • Led nature hikes educating children about local wildlife and conservation.

Sales Associate

Macys | 12.2015 - 12.2015
  • Delivered personalized customer service across sales floor, fitting room, and checkout.
  • Recommended merchandise using product knowledge and styling insights to support purchasing decisions.
  • Processed purchases, returns, and exchanges accurately through point-of-sale systems.
  • Maintained organized sales floor, fitting rooms, and backstock areas to improve shopping experience.
  • Restocked merchandise, folded apparel, and replenished displays according to visual merchandising standards.

Education

Some College (No Degree) - Early Childhood Care And Education

Fulton-Montgomery Community College | Johnstown, NY

High School Diploma

Bronx Community High School | The Bronx, NY | 06.2014

Skills

Behavioral Support
Client Support
Customer Service
HIPAA Awareness
Case Documentation
Electronic Documentation
Record Keeping
Appointment Scheduling
Problem Solving
Teamwork
Communication
CPR Certified

Timeline

Direct Support Professional

ADAPT Community Network
08.2019 - CurrentRead More

Sales Associate

Nordstrom Rack
10.2018 - 04.2019Read More

Camp Counselor

YMCA
07.2017 - 08.2017Read More

Sales Associate

Macys
12.2015 - 12.2015Read More

Fulton-Montgomery Community College

Some College (No Degree) from Early Childhood Care And Education
Read More

Bronx Community High School

High School Diploma
Read More
NAKEIA MCARTHUR