NA'KEL HANGER

• Monitored surveillance systems to ensure safety. Check ID, and security of casino premises.
• Responded promptly to incidents, coordinating with law enforcement.
• Conducted thorough inspections of facilities, identifying potential hazards and risks.
• Trained new security personnel on protocols and emergency response procedures.

• Assisted customers in selecting merchandise, enhancing overall shopping experience.
• Implemented visual merchandising strategies to optimize store layout and product displays.
• Trained new sales associates on company policies and customer service standards.
• Managed inventory levels and organized stockroom for efficient product retrieval.

• Supported operations across various functions, contributing to seamless workflows and high-quality customer service.
• Assisted with administrative tasks while organizing work environment to enhance team productivity.
• Trained new team members on operational procedures and safety protocols.
• Streamlined workflow processes to enhance efficiency and reduce downtime.
• Coordinated daily tasks to ensure timely completion of project deadlines.

• Delivered exceptional guest service by managing check-ins and check-outs efficiently.
• Resolved guest inquiries and issues promptly, contributing to enhanced satisfaction.
• Managed front desk operations, ensuring efficient check-in and check-out processes.
• Provided exceptional customer service, addressing guest inquiries and resolving issues promptly.
• Coordinated room assignments and maintained accurate reservation records utilizing property management system.

• Managed customer interactions and resolved concerns, enhancing patrons' overall experience.
• Coordinated events and ensured a fun, safe environment for all participants.
• Resolved customer inquiries effectively through various communication channels, enhancing customer satisfaction.
• Trained new staff on company protocols and service standards, fostering a knowledgeable team environment.
• Streamlined customer feedback processes, leading to improved service delivery and responsiveness.

• Executed roles as cashier and cook, showcasing adaptability and dependability.
• Maintained clean and inviting environment for customers, enhancing overall dining experience.
• Delivered exceptional customer service in high-volume environment, ensuring satisfaction and repeat business.
• Operated cash register, accurately processing transactions and handling cash efficiently.
• Collaborated with team members to maintain cleanliness and organization of dining and kitchen areas.

• Delivered fast, friendly service to customers by efficiently taking orders and ensuring timely food delivery.
• Upheld high cleanliness and organization standards in workplace to enhance customer experience.
• Delivered exceptional customer service by efficiently taking and delivering orders.
• Operated kitchen equipment, ensuring compliance with food safety standards.
• Trained new team members on operational procedures and customer engagement techniques.

• Acquired comprehensive knowledge of kitchen safety protocols and culinary techniques.
• Specialized in:
• Time and Temperature Control: Ensured food is cooked and stored at safe temperatures.
• Safety and Sanitation: Maintained a clean and safe working environment to prevent foodborne illnesses.
• Recipe Standards: Developed skills in following and standardizing recipes for consistency and quality.

Graduated with a solid academic foundation, focusing on communication and organizational skills.

• 3.6 GPA