Dynamic manager with a proven track record at Wendy’s, excelling in team leadership and customer service. Enhanced productivity through efficient workflow processes and effective staff training. Skilled in project management and decision-making, driving promotional initiatives that significantly boosted sales performance while maintaining optimal inventory levels.
Customer service
Team leadership
Time management
Decision-making
Complex Problem-solving
Staff training and development
Relationship building
Project management
Cross-functional teamwork
Project planning
Shift scheduling
Workforce management
Budget control
Coaching and mentoring