Nakema McDuffie
Stone Mountain,GA
Summary
Motivated by love of aesthetic improvement and desire for customer satisfaction. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Business professional bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Hair Stylist
Empire
03.2023 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Education
High School Diploma -
Northsprings Charter High School
Atlanta, GA05.2022
Skills
- Quick Learner
- Client consultation
- Appointment Scheduling
- Hair styling techniques
- Customer Consultation
- Schedule Management
- Customer Education
- Natural Hair Care
- Outstanding client retention
Timeline
Hair Stylist
Empire
03.2023 - Current
High School Diploma -
Northsprings Charter High School