Hardworking, dedicated, and results-driven healthcare executive with progressive leadership experience in skilled nursing facility (SNF) operations. Demonstrated success in regulatory compliance, financial oversight, interdisciplinary team development, and operational performance improvement. Recognized for strong communication skills, integrity-driven leadership, and the ability to balance compassionate resident-centered care with fiscal accountability. Committed to maintaining survey readiness, strengthening team culture, and driving measurable improvements in quality outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive Director
Davenport Nursing & Rehabilitation Center
Davenport, FL
01.2026 - Current
Provide full operational oversight of all facility departments including Nursing, Admissions, Social Services, Dietary, Environmental Services, and Business Office.
Ensure compliance with federal and state regulations while maintaining continuous survey readiness.
Oversee budgeting, financial performance, and cost-control initiatives to protect fiscal stability.
Implement staffing strategies to improve retention, accountability, and team engagement.
Lead interdisciplinary meetings to strengthen communication, collaboration, and performance standards.
Serve as liaison between ownership, regulatory agencies, residents, and families.
Monitor quality indicators and implement corrective action plans to improve outcomes.
Developed and implemented comprehensive policies to ensure compliance with regulatory standards.
Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
Led strategic initiatives to enhance quality of care and operational efficiency within nursing facility.
Human Resources / Admissions
St. Petersburg Nursing & Rehabilitation Center
St. Petersburg, FL
12.2024 - 01.2026
Managed employee relations, recruitment, onboarding, and retention initiatives.
Administered payroll processing and managed benefits records to ensure financial accuracy.
Maintained AHCA rosters and personnel files in compliance with HIPAA standards.
Improved cross-department communication to enhance staffing efficiency.
Supported long-term care operations through administrative oversight and documentation compliance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Developed and maintained courteous and effective working relationships.
Identified issues, analyzed information, and provided solutions to problems.
Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Medical Records Director / Administrator-in-Training
Shore Acres Care Center
St. Petersburg, FL
08.2023 - 08.2025
Oversaw medical records operations ensuring EHR accuracy and regulatory compliance.
Improved documentation systems to support survey readiness and reduce deficiencies.
Assisted executive leadership with budgeting analysis and performance reporting.
Supported quality improvement initiatives within skilled nursing operations.
Certified Nursing Assistant (CNA)
St. Petersburg Nursing & Rehabilitation Center
St. Petersburg, FL
05.2019 - 10.2024
Managed employee relations, recruitment, onboarding, and retention initiatives.
Administered payroll processing and managed benefits records to ensure financial accuracy.
Maintained AHCA rosters and personnel files in compliance with HIPAA standards.
Improved cross-department communication to enhance staffing efficiency.
Supported long-term care operations through administrative oversight and documentation compliance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Developed and maintained courteous and effective working relationships.
Identified issues, analyzed information, and provided solutions to problems.
Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
Assisted patients with daily living activities, enhancing comfort and dignity.
Monitored vital signs and reported changes to nursing staff for timely interventions.
Trained new nursing assistants on best practices and facility protocols for quality care.
Developed strong rapport with residents, fostering trust and promoting emotional well-being.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Education
Bachelor of Science - Healthcare Administration
St. Petersburg College
Skills
Managed daily operations of skilled nursing facility, focusing on enhancing resident satisfaction and operational efficiency
Monitored and maintained regulatory compliance with AHCA, CMS, and Medicare/Medicaid to support operational integrity
Led efforts to enhance survey preparedness by implementing strategic deficiency prevention measures Oversaw training sessions to equip teams with necessary skills for compliance Championed initiatives that fostered a culture of continuous improvement in readiness practices
Formulated and managed budgets to support organizational financial health and strategic initiatives
Led the formulation of comprehensive staffing strategies to optimize recruitment and retention Oversaw initiatives aimed at enhancing employee engagement and reducing turnover Coordinated with management to align staffing needs with organizational goals
Led human resources strategies to strengthen employee engagement and retention Oversaw employee relations programs to promote a harmonious workplace culture Developed policies that aligned with organizational goals and improved workforce satisfaction
Oversaw admissions strategies and led initiatives for census data enhancement Coordinated with stakeholders to optimize data accuracy and improve reporting processes Drove efforts to align admissions practices with institutional goals
Implemented quality assurance protocols and performance improvement strategies to ensure compliance and elevate service standards
Certification
Licensed Nursing Home Administrator – State of Florida
Certified Nursing Assistant (CNA)
CPR Certified
Timeline
Executive Director
Davenport Nursing & Rehabilitation Center
01.2026 - Current
Human Resources / Admissions
St. Petersburg Nursing & Rehabilitation Center
12.2024 - 01.2026
Medical Records Director / Administrator-in-Training