NaKhia Attaway
Lancaster
Summary
Compassionate and dependable healthcare professional with 100 clinical hours of hands-on experience providing direct patient care through a Patient Care Technician program. Skilled in vital signs monitoring, infection control, EKG setup, and phlebotomy. Strong background in customer service, documentation, and team collaboration in fast-paced environments. Committed to delivering high-quality patient care, ensuring safety, comfort, and positive patient outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Victors Resturant and Bar
Dallas, TX
12.2025 - Current
- Delivered high-quality customer service in a fast-paced environment
- Managed multiple tables while maintaining accuracy and efficiency
- Handled customer concerns with professionalism and problem-solving skills
- Maintained cleanliness and compliance with health and safety standards
- Collaborated with team members to ensure smooth operations
Delivery Driver
Federal Express
Grand Prairie, TX
05.2024 - 09.2025
- Resolved complex customer issues with empathy and active listening
- Documented interactions with attention to detail
- Managed multiple service requests in a fast-paced environment
Customer Service Manager
QuikTrip
03.2020 - 12.2023
- Led team operations and handled escalated customer concerns
- Trained staff on customer service standards and procedures
- Maintained compliance with company policies and safety standards
Education
No Degree - Patient Care Technician
Legacy Career Institute
Carrollton, TXSkills
- Patient Care & Safety
- Vital Signs Monitoring
- Infection Control Practices
- HIPAA Compliance
- Patient Communication & Emotional Support
- Mobility Assistance & Activities of Daily Living (ADLs)
- Time Management & Multitasking
- Team Collaboration
- Attention to Detail
- Fast-Paced Environment Adaptability
- Documentation & Charting
- Data Entry Accuracy
- Handling Sensitive Information
Certification
CPR certification-
- BLS, American Red Cross - 8/23/2025-8/31/2027
Timeline
Server
Victors Resturant and Bar
12.2025 - Current
Delivery Driver
Federal Express
05.2024 - 09.2025
Customer Service Manager
QuikTrip
03.2020 - 12.2023
No Degree - Patient Care Technician
Legacy Career Institute