NAKIA EARVING
Cedar Lake,IN
Summary
Dynamic leader with extensive experience at A & E DIAGNOSTIC Imaging LLC, excelling in operations management and patient care coordination. Demonstrated success in enhancing patient satisfaction and achieving accreditation, showcasing exceptional problem-solving and communication skills. Proven track record in fostering teamwork, ensuring patient safety, and streamlining processes for optimal efficiency.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Radiology Manager /Radiology Assistant /Front Desk Receptionist
A & E DIAGNOSTIC Imaging LLC
10.2018 - Current
- Directed and motivated team of professionals to deliver cost-effective and high-quality patient care.
- Enhanced departmental performance by providing ongoing staff training and development opportunities.
- Served as a liaison between the Radiology Department and hospital administration, effectively communicating departmental needs while advocating for necessary resources and support.
- Evaluated employee performance regularly, offering constructive feedback and addressing any areas needing improvement promptly.
- Acquired [Type] accreditation for [Area] and [Area].
- Wrote, implemented and managed all radiology policies.
- Oversaw daily operations of the Radiology Department, delegating tasks efficiently among team members for smooth workflow management.
- Implemented quality assurance protocols to maintain the highest levels of accuracy in all imaging procedures.
- Collaborated with IT specialists to develop electronic medical record systems specific to radiology needs, increasing data accessibility across multiple departments.
- Managed radiology equipment maintenance, ensuring timely repairs and minimal downtime for optimal department efficiency.
- Developed departmental budget, effectively managing resources and minimizing operational costs.
- Managed inventory of supplies, reducing waste by implementing an organized system for tracking usage and ordering necessary items in a timely manner.
- Improved patient satisfaction by streamlining radiology processes and implementing efficient scheduling systems.
- Facilitated effective communication between radiology staff, patients, and other healthcare professionals.
- Promoted patient safety by monitoring radiation exposure levels during diagnostic imaging procedures.
- Ensured compliance with industry standards, maintaining accreditation through regular audits and updates to policies and procedures.
- Reduced patient wait times by optimizing appointment scheduling and coordinating with referring physicians.
- Explained imaging procedures to patients, offering comfort and assistance.
- Assisted radiologist in performing special imaging procedures.
- Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
- Welcomed patients and tried to make procedures as pleasant as possible through discretion and personal support.
- Instructed patients on proper positioning for imaging.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism, and responding appropriately to questions and concerns.
Radiology Assistant
Methodist Hospital Of Indiana
06.1997 - 09.2018
- Supported team members in achieving excellent clinical outcomes through effective communication, collaboration, and problem-solving skills.
- Expedited urgent cases by prioritizing scheduling based on medical necessity while accommodating non-urgent appointments within reasonable timeframes.
- Ensured optimal equipment performance by performing routine maintenance tasks, reducing downtime, and minimizing costly repairs.
- Provided compassionate care to pediatric patients during imaging procedures, addressing their unique needs to alleviate anxiety or discomfort during exams.
Education
High School Diploma -
Roosevelt High School
25th Avenue Gary,Ind06.1994
Skills
- HIPAA Compliance
- Patient Care Coordination
- Recruitment and hiring
- Operations Management
- Diagnostic Imaging
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Patient Care
- Excellent Communication
- Critical Thinking
- Caring and Compassionate
- Patient Safety
- Certified in CPR/AED
- Self Motivation
- Radiology diagnostics
Certification
- First Aid Certification
- Certified Medical Assistant (CMA)
- Credentialing / Verifying Insurance/ Scheduling Patient's for Radiology Exams
Timeline
Radiology Manager /Radiology Assistant /Front Desk Receptionist
A & E DIAGNOSTIC Imaging LLC
10.2018 - Current
Radiology Assistant
Methodist Hospital Of Indiana
06.1997 - 09.2018
- First Aid Certification
- Certified Medical Assistant (CMA)
- Credentialing / Verifying Insurance/ Scheduling Patient's for Radiology Exams
High School Diploma -
Roosevelt High School
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