BRIANNA SCHRADER
Lexington Park,MD
Summary
Detail-oriented healthcare administrative professional with extensive experience in radiology front desk operations, patient scheduling, customer service, and office administration. Strong background in coordinating patient care, maintaining medical records, and supporting fast-paced healthcare environments.
Childcare professional with solid foundation in child development. Proven ability to create supportive and stimulating environments that encourage children's growth. Collaborative team player, known for adaptability and results-driven approach. Skilled in communication and behavioral guidance.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Radiology Front Desk
MedStar Shah Medical Group
11.2025 - Current
- Greet and register patients for radiology appointments.
- Schedule diagnostic imaging procedures and coordinate patient appointments.
- Verify demographics, insurance information, and physician orders.
- Answer high-volume phone calls and assist with scheduling needs.
- Maintain HIPAA compliance and patient confidentiality.
- Coordinate communication between providers, technologists, and patients.
- Manage medical records, scanning, faxing, and documentation.
- Resolve patient concerns while providing exceptional customer service.
Senior Office Specialist
St. Mary's County Government
04.2025 - 06.2025
- Managed daily administrative operations for a busy government office.
- Prepared reports, correspondence, and official documentation.
- Maintained confidential records and ensured compliance standards.
- Coordinated schedules, meetings, and departmental communications.
- Provided customer service and resolved resident inquiries.
- Performed data entry, recordkeeping, and document management.
Radiology Front Desk
MedStar Shah Medical Group
04.2022 - 04.2025
- Prepared patient charts and verified documentation.
- Scheduled imaging appointments and procedures.
- Assisted patients with billing and insurance questions.
- Maintained accurate patient records and demographic information.
- Communicated patient arrivals and delays with clinical staff.
- Processed referrals and physician orders.
Child & Youth Program Assistant
Navy CYP
11.2019 - 03.2022
- Ensured the safety and well-being of children in a structured environment.
- Planned educational and recreational activities.
- Communicated regularly with parents and guardians.
- Supported children's educational and social development.
- Maintained compliance with Navy childcare policies.
Receptionist
St. Mary's Nursing & Rehabilitation Center
06.2018 - 10.2019
- Managed front desk operations and visitor services.
- Answered and directed high-volume phone calls.
- Scheduled meetings and appointments.
- Maintained filing systems and confidential records.
- Processed correspondence, mail, and office documentation.
Education
Prerequisites
College of Southern Maryland
High School Diploma - undefined
Chopticon High School
Skills
- Patient Registration
- Scheduling
- Insurance Verification
- Medical Records
- HIPAA Compliance
- Customer Service
- Multi-Line Phones
- Data Entry
- Microsoft Office
- Documentation
- Communication
- Organization
- Team Collaboration
- Classroom organization
- Parent-teacher communication
- Social skills development
- Curriculum implementation
- Child development
- Early childhood education
Certification
American Red Cross CPR Certified
Timeline
Radiology Front Desk
MedStar Shah Medical Group
11.2025 - Current
Senior Office Specialist
St. Mary's County Government
04.2025 - 06.2025
Radiology Front Desk
MedStar Shah Medical Group
04.2022 - 04.2025
Child & Youth Program Assistant
Navy CYP
11.2019 - 03.2022
Receptionist
St. Mary's Nursing & Rehabilitation Center
06.2018 - 10.2019
High School Diploma - undefined
Chopticon High School
Prerequisites
College of Southern Maryland