Summary
Overview
Work History
Education
Skills
Timeline
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Nakia Fennell

Panama City Beach,United States

Summary

Caring and compassionate Nursing Student, well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Responds to emergencies with a calm mentality. Demonstrates success in delivering superior care to multiple patients, balanced with high-volume task load.

Overview

7
7
years of professional experience

Work History

Registered Pharmacy Technician

Publix Pharmacy
06.2019 - 12.2023
  • Utilized advanced computer systems for prescription processing tasks such as inputting orders, updating patient profiles, and generating labels accurately.
  • Demonstrated strong attention to detail when preparing customized compound medications per pharmacist instructions meeting the unique needs of individual patients.
  • Mentored new pharmacy technicians during their training period, fostering a supportive team atmosphere focused on delivering quality patient care.
  • Maintained a clean and safe work environment, adhering to established guidelines for infection control and hazardous waste management.

Customer Service Representative

Publix Super Markets Inc
08.2016 - 06.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Practical Nursing

Gulf Coast State College
Panama City, FL
12.2024

Skills

  • Vitals monitoring
  • Catheter Care
  • Wound Care
  • Multitasking Abilities
  • Task Prioritization
  • Certified in CPR/AED

Timeline

Registered Pharmacy Technician

Publix Pharmacy
06.2019 - 12.2023

Customer Service Representative

Publix Super Markets Inc
08.2016 - 06.2019

Practical Nursing

Gulf Coast State College

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Nakia Fennell