Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Stephany Abad

Hollywood,FL

Summary

Dedicated nursing student currently working toward Associates degree in Nursing. Eager to build in areas such as patient care and clinical skills. Excellent clinical and people skills. Noted for attention to detail, work ethic, eagerness to learn and team mindedness.



Overview

5
5
years of professional experience
1
1
Certification

Work History

Registered Pharmacy Technician

Walgreens
12.2021 - Current
  • Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.
  • Entered and processed around 300+ patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.

Customer Service Representative

Chewy
01.2021 - 12.2021
  • Engage directly with customers through multiple channels including phone call, chats and emails who contact us for many things
  • Research and problem solve to determine appropriate solutions for customers problems.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Increased efficiency and team productivity by promoting operational best practices.

Host/Server

Yakko-San
01.2020 - 01.2021
  • Greet guests & escort guests to dining area in a warm and friendly manner
  • Taking and managing reservations
  • Serving food and beverages to more than 50+ customers daily while maintaining exceptional customer service.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.

Security Receptionist

Palmetto General Hospital
06.2019 - 01.2020
  • Answer incoming calls in a professional manner, determine nature of call, and direct caller to appropriate individual or department
  • Record security activities on Microsoft excel and file needed paper
  • Dispatch officers to needed area.

Education

Associates Degree in Nursing - Nursing

Broward College
Pembroke Pines, FL
12.2024

High School Diploma -

South Broward High School
Hollywood, FL
06.2019

Skills

  • Analytical Thinking
  • Order Verification
  • Immunizations and Vaccinations
  • Certified in CPR/AED
  • Critical Thinking
  • Patient and family advocacy
  • Vitals monitoring
  • Prescription Filling
  • Decision-Making
  • Attention to Detail
  • Patient Assessments

Certification

The American Heart association- Basic life support (BLS), 10/01/22, 10/01/24

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Registered Pharmacy Technician

Walgreens
12.2021 - Current

Customer Service Representative

Chewy
01.2021 - 12.2021

Host/Server

Yakko-San
01.2020 - 01.2021

Security Receptionist

Palmetto General Hospital
06.2019 - 01.2020

Associates Degree in Nursing - Nursing

Broward College

High School Diploma -

South Broward High School

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Stephany Abad