Jayla Cain
Albuquerque,NM
Summary
Results-driven professional with strong problem-solving and analytical skills, focused on optimizing workflows and enhancing operational efficiency. Adept at prioritizing and organizing tasks to meet deadlines and improve productivity. Detail-oriented with α commitment to maintaining high-quality standards. Proven ability to streamline processes and manage multiple priorities in dynamic environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Pharmacy Technician
Wal-Mart Pharmacy
01.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Stocked, labeled, and inventoried medication to keep accurate records
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy
- Effectively managed high-pressure situations by prioritizing tasks focusing on time-sensitive needs.
- Managed medication inventory levels effectively, conducting periodic audits to ensure accuracy and prevent shortages or wastage.
Shift Manager
Subway
01.2020 - 01.2022
- Trained new employees and delegated daily tasks and responsibilities
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Tracked receipts, employee hours, and inventory movements.
Education
Bachelor of Science - Psychology With An Emphasis On Forensic Psychology
Grand Canyon University
Phoenix, AZ05.2027
High School Diploma -
Laurens District 55 High School
Laurens01.2023
Skills
- Problem-solving Skills
- Workflow Optimization
- Attention to Detail
- Prioritization and Organization
- Analytical Skills
- Entrepreneurial personality
- Strategic thinking
- Customer service
- Decision-making
- Technical problem solving
- Clear communication
- Data Entry
Certification
NM Life Accident or Health and Sickness
Languages
Spanish
Limited Working
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Timeline
Registered Pharmacy Technician
Wal-Mart Pharmacy
01.2022 - Current
Shift Manager
Subway
01.2020 - 01.2022
Bachelor of Science - Psychology With An Emphasis On Forensic Psychology
Grand Canyon University
High School Diploma -
Laurens District 55 High School