NAKIA WEBB
Magnolia,TX
Summary
Strategic and results-driven professional with 17+ years of experience across human resources, benefits administration, procurement, and public sector operations. Proven track record of leading large-scale programs, optimizing processes, and driving cost savings through data analysis and vendor negotiations. Recognized for strengthening compliance, improving operational efficiency, and delivering measurable financial and organizational impact. Adept at cross-functional leadership, stakeholder engagement, and managing complex systems and projects.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Benefits & Leave Professional
Houston Independent School District (HISD)
Houston, TX
01.2025 - Current
- Lead administration of comprehensive benefits programs supporting 3,500+ employees, including health, retirement, disability, and leave programs.
- Ensure compliance with federal and state regulations (ERISA, ACA, HIPAA, COBRA) through audits and policy alignment.
- Reduced benefits costs by 12% through strategic vendor negotiations and plan optimization.
- Serve as escalation point for complex benefits and leave cases, improving employee satisfaction and resolution timelines.
- Partner with HR, payroll, and finance to forecast budgets, analyze utilization trends, and improve cost transparency.
- Spearheaded implementation of a new benefits administration system, enhancing reporting and operational efficiency.
- Develop and deliver training programs for HR teams and leadership on compliance and leave procedures.
Retirement Programs Administrator
Houston Independent School District (HISD)
Houston, TX
01.2022 - 01.2025
- Directed administration of 403(b), 457(b), and FICA-alternative plans, ensuring full IRS and regulatory compliance.
- Managed vendor performance and contract compliance through audits and performance evaluations.
- Led RFP/RFI processes, including vendor negotiations and contract execution.
- Delivered retirement education workshops and one-on-one counseling to employees, improving retirement readiness.
- Conducted data analysis to identify trends and improve program effectiveness.
- Coordinated pension processing and ensured timely submissions to regulatory agencies.
- Supervised staff and led cross-functional HR projects and initiatives.
Purchasing Specialist (Bond Program – Construction & Facilities)
Houston Independent School District (HISD)
Houston, TX
01.2013 - 01.2022
- Managed procurement lifecycle for construction, technology, and facilities projects, including bid packages, contracts, and purchase orders.
- Negotiated vendor contracts, achieving significant cost savings, including $280K annually on district-wide safety contracts.
- Oversaw capital improvement projects from initiation through completion, ensuring adherence to budget and timelines.
- Conducted financial audits of project costs and change orders to ensure compliance and accuracy.
- Analyzed spend data and forecasted pricing trends to support strategic sourcing decisions.
- Led vendor performance evaluations and ensured MWBE compliance.
- Collaborated with city agencies and utilities to ensure project compliance and permit coordination.
School Readiness Manager
Miami-Dade County / Community Action & Human Services
Miami, FL
01.2011 - 01.2013
- Managed operations for a childcare assistance program serving 2,300+ children.
- Supervised a team of 23 staff and improved operational efficiency through process redesign.
- Developed policies and systems to enhance reporting, workflow, and service delivery.
- Led strategic planning initiatives and system upgrades for county-wide programs.
Operations Manager (TASC Program)
Miami-Dade County Human Services
Miami, FL
01.2006 - 01.2011
- Directed multi-department operations including HR, billing, IT, and medical staff coordination.
- Led organizational restructuring and developed policies that improved workflow efficiency.
- Secured state funding through grant writing and program development.
- Increased program participation significantly, exceeding growth projections within 3 months.
- Improved team performance and morale through leadership and process improvements.
Special Projects Manager
Miami-Dade County Human Services
Miami, FL
01.2005 - 01.2006
- Managed multiple construction and housing development projects simultaneously.
- Delivered 96% of projects on time and within budget.
- Oversaw RFP/RFQ development, budgeting, and contractor performance.
- Ensured compliance with municipal codes and quality standards.
Executive Administrative Assistant (HR Compensation)
Miami-Dade County
Miami, FL
01.1995 - 01.2005
- Supported HR operations including compensation analysis, payroll, and budget reporting.
- Managed salary surveys, position control, and compliance reporting.
- Maintained complex HR data systems and payroll records.
Education
Master of Business Administration - MBA
Nova Southeastern University
Bachelor of Public Administration - Magna Cum Laude
Barry University
Certificate - Business Leadership
Skills
- SAP (SRM, MM Module, FI Module OneSource)
- Oracle
- PeopleSoft
- FAMIS
- Microsoft Office Suite 365
- Data Analytics Tools
- Six Sigma Green Belt
Accomplishments
- Managed multimillion-dollar capital improvement and construction projects, consistently delivering on time and within budget while maintaining quality and regulatory compliance
- Developed and delivered employee education programs and retirement workshops, increasing workforce engagement and improving retirement readiness across the organization.
- Directed end-to-end RFP and procurement processes, including vendor evaluation, contract negotiation, and performance management, ensuring transparency and compliance with public purchasing standards.
Certification
- Licensed in Life, Health, Accident & HMO (Texas & Florida)
- Licensed Real Estate Agent – Texas
Timeline
Benefits & Leave Professional
Houston Independent School District (HISD)
01.2025 - Current
Retirement Programs Administrator
Houston Independent School District (HISD)
01.2022 - 01.2025
Purchasing Specialist (Bond Program – Construction & Facilities)
Houston Independent School District (HISD)
01.2013 - 01.2022
School Readiness Manager
Miami-Dade County / Community Action & Human Services
01.2011 - 01.2013
Operations Manager (TASC Program)
Miami-Dade County Human Services
01.2006 - 01.2011
Special Projects Manager
Miami-Dade County Human Services
01.2005 - 01.2006
Executive Administrative Assistant (HR Compensation)
Miami-Dade County
01.1995 - 01.2005
Bachelor of Public Administration - Magna Cum Laude
Barry University
Certificate - Business Leadership
Master of Business Administration - MBA
Nova Southeastern University
CORE COMPETENCIES
- Benefits & Leave Administration (FMLA, ADA, ERISA, ACA, COBRA)
- Project & Program Management
- Vendor Management & Contract Negotiation
- HRIS & Systems (SAP: SRM, ECC, OneSource; Oracle; PeopleSoft)
- Data Analysis & Reporting
- Compliance, Risk Management & Auditing
- Budgeting & Cost Optimization
- Procurement & Strategic Sourcing
- Policy Development & Process Improvement
- Stakeholder Engagement & Team Leadership
KEY ACHIEVEMENTS
- Achieved $280K annual cost savings through contract negotiation
- Reduced benefits costs by 12% through strategic planning
- Led large-scale HR and procurement transformations
- Managed multimillion-dollar projects with high on-time delivery rates