Nakia Williams
Nashville,TN
Summary
Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Correctional Officer
Trousdale Turner Correctional Facility
07.2023 - Current
- Security admin/property
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Completed intake paperwork, fingerprints, and searches.
Rideshare Driver
Uber/LYFT DRIVER SERVICES
05.2018 - 06.2023
- Comprehend the use of Uber software, by extensively going through its functions and features
- Respond to calls and pings from passengers according to the protocols established by the company
- Receive and follow customers' locations through the software, and follow the route as given by the uber app
- Ensure timely arrival at the customers' destinations and inquire into further destinations.
- Greet passengers when embark on the vehicle
- Confirm passengers' identity by using their names to establish familiarity
- Ensure that safe routes are used to reach desired destinations
- Consider customers' alternate route suggestions, after confirming that they are safe to use.
Correctional Officer
The GEO Group, Inc.
09.2019 - 01.2020
- Enforcing rules; Maintaining order in prisons and jails; Supervising over 100 inmates; Supervising various activities; Offering counseling to offenders; Helping convicts with rehabilitation; Inspecting the facilities
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Facilitated rehabilitation programs for inmates, promoting positive behavioral changes and reducing recidivism rates.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Security Officer
Sunscape Beach Resorts and Spa
01.2014 - 01.2016
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for over 60 employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
Education
Certificate - Plumbing
Portmore Heart Academy
Jamaica01.2008
Mechanic -
Cornwall Automotive Training Institute - St James
Jamaica09.2003
High School Certificate -
Edith Dalton James High School
Jamaica 01.2002
Skills
- Security
- Customer Service
- Organizational Skills
- Cash Handling
- Surveillance
- Driving
- Prisoner Transport
- Facility Security
- Crisis Management
- Inmate Monitoring
- Firearm Operations Trained
- Analysis Skills
Certification
Driver's License
Personal Information
Title: Security Officer
Hobbies and Interests
- Watching and taking part in numerous sporting activities
- Having intellectual conversation with peers which increases my analytical skills
Timeline
Correctional Officer
Trousdale Turner Correctional Facility
07.2023 - Current
Correctional Officer
The GEO Group, Inc.
09.2019 - 01.2020
Rideshare Driver
Uber/LYFT DRIVER SERVICES
05.2018 - 06.2023
Security Officer
Sunscape Beach Resorts and Spa
01.2014 - 01.2016
Certificate - Plumbing
Portmore Heart Academy
Mechanic -
Cornwall Automotive Training Institute - St James
High School Certificate -
Edith Dalton James High School
Driver's License
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