Nakida Thorpe
Piedmont Fayette Hospital
Jonesboro,GA
1
Certification
14
years of professional experience
Experienced behavioral support professional with strong data collection, intervention techniques, and behavior plan implementation skills. Known for compassionate communication, accurate documentation, and consistent collaboration with teams and families.
Work History
Telecommunications Operator
4 Years 5 Months- Managed high-volume switchboard calls, routing patients, staff, and outside callers to correct departments.
- Operated overhead paging systems to broadcast announcements and emergency notifications promptly.
- Coordinated code alerts and disaster communications with clinical and security teams.
- Maintained accurate call logs, message records, and directory information for efficient follow-up.
Registered Behavioral Therapist
2 Years 4 Months- Implemented individualized behavior intervention plans to support student skill development and classroom engagement.
- Collaborated with behavior analysts, educators, and families to reinforce consistent intervention strategies.
- Collected accurate session data to track progress and inform treatment adjustments.
- Documented client responses, antecedents, and interventions in compliance with clinical standards.
Registered Behavior Therapist
6 Months- Implemented behavior intervention plans with consistent reinforcement and prompt fading.
- Collected accurate session data to support treatment adjustments and progress reviews.
- Coordinated daily therapy activities aligned with individualized client goals.
- Documented behavioral responses, skill acquisition, and session outcomes for clinical review.
Lead Private Pre-k Teacher
4 Years 9 Months- Designed age-appropriate lesson plans aligned with early childhood development standards and school readiness goals.
- Fostered nurturing classroom environment supporting social-emotional growth, independence, and positive behavior.
- Assessed developmental progress through observation, records, and individualized learning activities.
- Communicated student needs, achievements, and concerns with parents and caregivers regularly.
Customer Service and Patient Liability
5 Years 2 Months- Handled and resolved incoming customer inquiries or concerns from hospitals and physician offices
- Followed up on and collected outstanding guarantor balances through outbound phone contact
- Provided financial resources to physician office, hospitals, and patient/guarantors when necessary
Skills
Behavior plan implementation
Intervention methods
Data Collection
Crisis management
Behavior management
Compassion
Empathy
Effective Communication
Certification
- Certified Registered Behavior Therapist
Timeline
Registered Behavioral Therapist
Westside Educational Center
01.2024 - 05.2026Read More
Registered Behavior Therapist
Sykes Early Learning Intervention
07.2023 - 01.2024Read More
Telecommunications Operator
Piedmont Fayette Hospital
05.2022 - CurrentRead More
Lead Private Pre-k Teacher
Applegate Academy
01.2018 - 10.2022Read More
Customer Service and Patient Liability
Piedmont Healthcare Corporate
10.2012 - 12.2017Read More