Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nakisha Haywood

Shaw,MS

Summary

Dedicated security professional with proven expertise in CCTV surveillance and superior customer service, honed at Mrs Mary's and other notable assignments. Excelled in threat assessment and relationship management, significantly enhancing safety protocols. Achieved a notable reduction in incident response times, demonstrating a commitment to security excellence and team leadership.

Overview

2024
2024
years of professional experience

Work History

Security Officer

Mrs Mary
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Assisted in developing comprehensive security policies to address potential risks and protect company assets.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Wrote detailed reports of all security breaches and investigations.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Issued access cards to authorized personnel to monitor access points.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

Private Sitter

Mrs Tammie
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Diplomatically slipped into care situations without further straining family dynamics, working to quell disagreements and advocating for patient.
  • Monitored medications for interactions and need for change to manage health conditions.
  • Took initiative to investigate anomalies in behavior or physical condition and advocated for further evaluation by skilled professionals.
  • Maintained patient's home environment to keep safe, clean and familiar.
  • Engaged patient in appropriate stimulation activities and physical activity.
  • Evaluated patient behavior and condition and reported new or unusual issues to doctor and family members.
  • Provided exceptional physical care to go beyond simple bathing to manicures, hair sets and light massage.
  • Worked to alleviate isolation and loss of personal freedom in patients resulting from deteriorating physical and mental health.
  • Pursued new techniques and trends for working with dementia patients to provide mental stimulation.
  • Enabled continued learning opportunities by assisting clients in pursuing hobbies or interests that contributed positively towards cognitive functioning.
  • Provided transportation services for appointments, errands, and social engagements, enabling clients'' autonomy outside the home.
  • Enhanced client well-being by providing attentive and compassionate care in daily activities.
  • Coordinated with healthcare providers to ensure proper execution of therapeutic exercises or physical therapy regimens as part of the client''s care plan.
  • Adapted caregiving approach based on individual preferences or cultural backgrounds for increased client comfort levels during service provision.
  • Prepared nutritious meals tailored to individual dietary needs, contributing to overall client wellness.
  • Conducted regular safety assessments within the home environment to identify hazards or areas requiring improvement for client welfare.
  • Maintained a clean and organized living environment, fostering a comfortable and hygienic atmosphere for clients.
  • Implemented personalized care plans under the guidance of healthcare professionals to enhance client satisfaction and overall quality of life.
  • Utilized active problem-solving skills in addressing unforeseen challenges or emergencies while maintaining a calm demeanor throughout.
  • Administered medications as prescribed, ensuring proper dosage and timely intake for optimal health outcomes.

Security Guard

Mr Keith
03.2023 - 04.2023
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Checked and verified photo identification prior to granting facility access.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.

Education

AAS - Culinary Arts

Bossier Parish Community College
Bossier City, LA
05.2021

English Language

Eastside High School
Cleveland Mississippi
05.1997

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • Detail-oriented
  • CCTV monitoring
  • Superior customer service
  • Physical fitness
  • Surveillance
  • Emergency response
  • Access control
  • Patrol operations
  • Relationship building and management
  • Security screenings
  • Visitor tracking
  • Threat assessment
  • Access control management
  • Electronic surveillance
  • Document management
  • Threat management
  • Staff management
  • Stationary surveillance

Timeline

Security Guard

Mr Keith
03.2023 - 04.2023

Security Officer

Mrs Mary

Private Sitter

Mrs Tammie

AAS - Culinary Arts

Bossier Parish Community College

English Language

Eastside High School

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Nakisha Haywood