Nakisha Moore
Redford,MI
Summary
Ambitious individual with a graduate level of education in human resources. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Substantial experience in interviewing, training, and staff development.
Overview
9
9
years of professional experience
Work History
Eligibility Specialist
Michigan Dept. of Health and Human Services
Madison Heights, MI
09.2016 - 06.2021
- Conducted interviews with applicants, explaining benefits process and which programs were available.
- Entered client information and files into databases for further review and tracking.
- Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
- Contacted client references and employers to determine legitimacy of applicant information.
- Participated in new hire training and development tasks.
Childcare Worker
Hawthorn Center
Northville, MI
03.2013 - 09.2016
- Kept detailed record of daily activities and implemented individualized care plans.
- Performed general personnel functions, such as supervision, and training of new staff.
- Collaborated weekly with multiple departments to create effective treatment plans.
Lead Toddler Teacher
KINDERCARE LEARNING CENTER
Farmington Hills, MI
08.2012 - 03.2013
- Organized and led activities to promote physical, mental and social development.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Provided support and guidance for assistant teachers.
Education
Master Of Science - Human Resources Administration
Central Michigan University
12.2016
Bachelor Of Science - Family Community Services
Michigan State University
05.2012
Skills
- Staff Training and Development
- Data Analysis and Records Management
- Microsoft Office
- Interviewing Expertise
- Strong Customer Service skills
- Background Checks
Timeline
Eligibility Specialist
Michigan Dept. of Health and Human Services
09.2016 - 06.2021
Childcare Worker
Hawthorn Center
03.2013 - 09.2016
Lead Toddler Teacher
KINDERCARE LEARNING CENTER
08.2012 - 03.2013
Master Of Science - Human Resources Administration
Central Michigan University
Bachelor Of Science - Family Community Services
Michigan State University
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